Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

334 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.1/5

  • Accessories

    4.1/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.6/5

Reviews

  • Myra C.

    Verified purchase

    Reviewed 11/10/2023, Germany.

    Bought the phone in very good condition. In fact, it was 100% what I imagined. The screen did not have a single scratch. Otherwise there were maybe 3 light scratches on the casing, which didn't bother me. The foil unfortunately came off after 2 months, but I bought a new one for 5 euros and stuck it on myself. The refurbisher would have taken care of it, but I didn't want to send the phone in because of a film. Smartphone is also top, so no flaws etc., runs very well so far. The only criticism is the battery, but that's not the fault of Backmarket or MySwoop (my refurbisher) but Samsung. The battery would be the same on a brand new device. I think it's because of the two screens. Battery consumption is definitely heavier than expected but it works. You may have to charge the phone twice a day if you use it excessively.

    Translated from German

    Galaxy Z Flip3 5G 128GB - Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    31/07/2023

  • Sebastian D.

    Verified purchase

    Reviewed 27/10/2023, Germany.

    IPhone XR 128 Gb ordered instead of 3 days delivery time, believe it or not 28 hours and the device was with us. Condition was described as good, I think because of a few nicks on one corner of the device, otherwise it would certainly have been classed as very good. We are completely satisfied and will continue to order our appliances here.

    Translated from German

    iPhone XR 128GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Purchased

    13/10/2023

  • Anni S.

    Verified purchase

    Reviewed 21/03/2024, Germany.

    I bought an iPhone 12 with 64 GB for my son. We are absolutely thrilled, it looks like new despite being second-hand. If you need a super refurbished, used device, this is the place to go richtig👌🏼

    Translated from German

    iPhone 12 64GB - Blau - Ohne Vertrag

    Condition

    Fair

    Purchased

    03/03/2024

  • Johannes A.

    Verified purchase

    Reviewed 24/08/2023, Germany.

    After a few weeks of use, everything is fine. I generally think refurbished phones are great and the price/performance ratio is good here. Signs of use are visible on the corners of the mobile phone, but in my opinion it corresponds to the original description

    Translated from German

    iPhone XR 64GB - Blau - Ohne Vertrag

    Condition

    Fair

    Purchased

    22/07/2023

  • Oliver P.

    Verified purchase

    Reviewed 20/08/2023, Germany.

    I ordered from Back Market for the first time. The order was processed quickly and the goods were delivered quickly. The used mobile phone I ordered, a Samsung Galaxy Flip 3, was in very good condition and works very well.

    Translated from German

    Galaxy Z Flip3 5G 128GB - Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    07/08/2023

  • Robert S.

    Verified purchase

    Reviewed 01/04/2024, Germany.

    The IPhone 11 is without scratches or other obvious damage. However, the battery can only be charged to 90 per cent. Overall, we are satisfied and will buy used devices from backmarket again in the future.

    Translated from German

    iPhone 11 64GB - Violett - Ohne Vertrag

    Condition

    Good

    Purchased

    17/03/2024

  • Michael S.

    Verified purchase

    Reviewed 23/05/2024, Germany.

    I have to say I'm very happy and delighted. As it's a second mobile phone for work, I didn't set my expectations quite so high. The condition was stated as very good and I have to say it is. Not a scratch or sign of use. The battery is also in an acceptable condition and has 86%. So I can only recommend the purchase here.

    Translated from German

    iPhone 12 mini 64GB - Weiß - Ohne Vertrag

    Condition

    Excellent

    Purchased

    17/05/2024

  • Gabi M.

    Verified purchase

    Reviewed 10/09/2023, Germany.

    I am thrilled with the phone and the order went smoothly. Even though it only gets updates irregularly due to its age, I am fully satisfied. I would order it again. And of course I will remain your customer

    Translated from German

    Galaxy A50 128GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Purchased

    26/08/2023

  • Janek L.

    Verified purchase

    Reviewed 01/09/2023, Germany.

    Very good service, I feel personally looked after here and would prefer this supplier for further orders.The information on the condition of the item is realistic and provides good trustworthy guidance.

    Translated from German

    Galaxy Z Flip3 5G 128GB - Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    12/08/2023

  • Petra birgit K.

    Verified purchase

    Reviewed 27/08/2023, Germany.

    Einfach super, sowohl die Geschäftsidee, als auch die Ersparnis für Umwelt und Menschenrechte! Das Produkt sieht aus wie neu, funktioniert auch so. Tolles Angebot zum super Preis, ich empfehle gerne weiter.

    iPhone SE (2020) 64GB - Schwarz - Ohne Vertrag

    Condition

    Good

    Purchased

    14/08/2023

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