Customer reviews

I hadn't realised quite how bad my old phone had got. I ordered a refurbished Samsung Galaxy A54 unlocked- wow what a difference. The phone itself has NOT a mark on it, it literally looks like new! Straight out of the box I was really happy with my decision and my purchase, it was a revelation being my first time purchasing a mobile out of a contract ...... never going back, thank you Backmarket.

I recently ordered an iPad and Apple Pencil from Back Market, and I couldn't be happier! Both arrived in excellent condition — they look and work like brand new. The performance is flawless, and the Apple Pencil pairs perfectly, making it ideal for both work and creativity. What really stood out to me was the exceptional customer service. From the moment I placed my order to the fast delivery and helpful updates, the experience was smooth and reassuring. It's clear that Back Market truly cares about their customers and stands by the quality of their products. I'm beyond satisfied with my purchase and highly recommend Back Market to anyone considering buying refurbished tech. You’ve definitely earned a loyal customer! 🙌

Having had Iphones previously it too me a little time to get my head around the android, I am nearly 60!! I was not able to transfer all my photos due to lack of space, so looking into that at the moment, must be able to increase storage. On the whole very pleased with the refurbished phone, it is like new, battery life is good, and now finding my way around easier. Photos are very clear and quality is good. Yes, very pleased with my purchase.

First time using back market and I really love the watch that I got! You cannot tell that it is refurbished!! The look and feel is absolutely brand new and I would totally recommend Backmarket. The only downside is the bands that come aren’t original but it isn’t a great dealbreaker as you can always get your own band elsewhere like I did. Overall! I am very happy with the product and will definitely consider using it again!

It is great to have a reconditioned PS4 pro. Having hovered choosing an Xbox or PS since Xbox one this felt like a good way to do a low-key investment in a different platform and enjoy the range of games.

I am impressed with the refurbished iPhone 14 pro max I bought in good condition from backmarket. Very clean and neat, no visible difference between the refurbished and new. I made a great choice for buying from backmarket with nice price.

I made my first order on 27th December 2024 after initially cancelling the same phone in order to order a phone with a much larger storage capacity, my phone arrived on time and when I opened the box I thought back market had sent me the wrong phone as the phone i received look like it’s a brand new device not one that’s been refurbished, in fact had the phone arrived in its original box then you would say it’s brand new, it was easy to transfer all my data from my iPhone 11 to this 12 pro max and it’s a lot quicker, the colour is vibrant never had any colours apart from Rose Gold or Gold,

I am incredibly happy with my iPad Pro 11 M4 from Music Magpie on Back Market! I ordered it in ‘excellent’ condition and there wasn’t a scratch on the iPad! No word of a lie, it also came with 100% battery health which I was very surprised by! I am fully satisfied with my order and would highly recommend buying off Back Market for anyone looking to save a lot of money on all electronics! THANK YOU! 🤩👏

Brought in good condition it was in excellent condition no mark or scratches or dust on it controller work fine only bad thing the fan on ps4 slim sound like jet engine but work perfectly