Customer reviews

Fast delivery in less than a week. I ordered an iPhone 13 pro 256 GB in "very good condition" and it is indeed in very good condition, some small dirt around the camera lenses and a very slight scratch on the top of the shell. For the price it's very decent. The battery capacity is 85%, I would have liked to have been warned that it could be that low, my iPhone XR which dates from much earlier has a capacity of 81% with 2 years more ... But very happy to have experienced the refurbished is a good incentive.

Very satisfied I will definitely get one for my son from your site. Punctual and fast delivery. Many refurbished phone sites give a phone as available but in the end once purchased they write to you that it is not available at the moment and or waiting time is much longer. I highly recommend Hello.

The order came great. The estimated time of arrival was different from the UPS tracking number and, although the delivery address I gave was my home address, it was left at a nearby delivery point. I found out when I saw the notification that the order had been delivered and I had not left my house, so it had not been delivered to me. I looked at the delivery details and saw that it had been left at this delivery point, so I went and picked it up. Apart from the scare, everything else was perfect, the iPhone was flawless and working perfectly. I saw the message that the battery was not recognised by Apple but I had already read the message on the box about this so I didn't worry. The bad thing is that I don't know the state of the battery, but I'll find a way. It's not the first time I've bought refurbished from Back Market and I will continue to do so, I don't have a single complaint. Thank you very much!

I've been shopping here for years and I'm thrilled, so fast and at the top, there's nothing to say, wow, I love my phone!

Received in 2 days only by taking service UPS, given with charger which functions, not of ear-phones it is a pity and no trace of wear, I put the note of 4 because the only problem it is the error messages of screen and battery because of the reconditioning, I recommend in spite of one does not know the capacity of the battery of the iPhone. The only problem is the screen and battery error messages because of the reconditioning, I recommend despite not knowing the battery capacity of the iPhone.

I purchased a 64gb iphone xs. I was initially sceptical about refurbished phones, after various problems with payment the phone was shipped to me in just 3 days. I chose the "excellent" condition but the phone looks like new, not a single scratch on it. The only thing I thought was a problem was the battery, which I believe is not original, but so far I'm getting on well anyway. What can I say, I have changed my mind, I will definitely reorder from this site.

iPhone 11 64 go very good condition, Mobile and you (reconditioner), for the moment nothing to complain about, battery 100%, traces of use (normal), screen functional, Mother's Day gift received very quickly, it's serious and a good first experience for me! Packed in a box, with a compatible cable.

I am very satisfied with my refurbished IPHONE11, no scratches and works perfectly apart from the battery and screen authentication messages which are still unresolved! The delivery was very fast and well packaged, payment in instalments is perfect. M I recommend backmarket

Hello!!! The Iphone XS 256GB Gold Free everything is great. The packaging super well, the box came to me well, the mobile impeccable without any scratches and all good. La única pega que pongo ( no se si es normal o no) es que la batería se acaba rápido sin usarlo casi ya que mi mujer que es la que lo usa lo carga a la noche y por la mañana no usándolo mucho porque trabaja pues ya le reduce al casi 50% y ya a la tarde si lo usa un poco mas y todos los días lo tiene que cargar. ¿ Eso es normal? ya que es el primer móvil reacondicionado que compramos. I will get an answer to this question. Otherwise very happy with the purchase Best regards