Customer reviews

Overall rating

4,617 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    3.9/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Giovanni C.

    Verified

    Reviewed 03/01/2022, Ireland.

    Super

    Condition

    Excellent

    Purchased

    06/12/2021

  • Njameh M.

    Verified

    Reviewed 14/05/2025, France.

    Well received the order it was a birthday gift for my daughter she is delighted, the phone and in very good condition thank you Back Market I will surely order one for her sister 🥰

    Translated from French


    Condition

    Good

    Purchased

    09/05/2025

  • Yvan B.

    Verified

    Reviewed 14/04/2025, Belgium.

    I am very happy with it. It was delivered to me very quickly.

    Translated from French


    Condition

    Fair

    Purchased

    01/04/2025

  • Rene K.

    Verified

    Reviewed 30/10/2024, France.

    I had a small problem getting my MacBook Air up and running, so I phoned the after-sales service, who gave me an appointment in Visio the next day at 10am and solved the problem within five minutes. Really satisfied with Back Market

    Translated from French


    Condition

    Good

    Purchased

    14/10/2024

  • Gloria M.

    Verified

    Reviewed 24/10/2024, France.

    Tested during a week of lessons and it works perfectly! The battery lasts all day, which is very practical.

    Translated from French


    Condition

    Fair

    Purchased

    12/10/2024

  • Manon S.

    Verified

    Reviewed 06/06/2025, France.

    I'm really pleased, but I've noticed that it's still slow compared to my iPhone XS Max. I haven't tried the charger yet, as I don't have a fast charging adapter, but I can't wait to try it out.

    Translated from French


    Condition

    Excellent

    Purchased

    03/06/2025

  • Aymen Y.

    Verified

    Reviewed 27/04/2025, France.

    Entirely satisfactory purchase. The MacBook I received is in perfect condition, both aesthetically and technically. The value for money is remarkable. The platform is reliable, well designed, with a clear purchasing process, good order tracking and responsive customer service. It's a professional and responsible solution that I recommend without hesitation.

    Translated from French


    Condition

    Excellent

    Purchased

    11/04/2025

  • Jean D.

    Verified

    Reviewed 30/03/2025, France.

    Very good purchase, machine in very good condition and well configured. I had lost the one I bought 5 months earlier. It was found and now I have 2 identical machines ... In short, I'm telling my life story, but these are machines that still work very well for my office and internet use.

    Translated from French


    Condition

    Good

    Purchased

    18/03/2025

  • Maelle L.

    Verified

    Reviewed 26/07/2025, France.

    Perfect for the moment in terms of use and autonomy. Ordered in perfect condition, although I did notice a small mark but nothing crazy. The battery is at 98/97% which is excellent. At start-up, the keyboard was in QWERTY rather than AZERTY, but this can be changed quickly by going to the settings.

    Translated from French


    Condition

    Excellent

    Purchased

    21/07/2025

  • Marie M.

    Verified

    Reviewed 13/06/2025, France.

    very good experience so far with my purchase and the trade-in of my old computer. just an anecdote: the product arrived with an 84% healthy battery, instead of the guaranteed 85%, but basically that doesn't change much. Thanks for everything!

    Translated from French


    Condition

    Fair

    Purchased

    22/05/2025