Customer reviews

43 verified reviews in the last 24 months.

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  • B

    Bencke X.

    Purchased on the 17 August 2023

    Verified purchase

    Your product it’s fake!!! I really want a replacement for it

    Item

    Logitech G Pro X Superlight Mouse Wireless

    Condition

    Fair

    Reviewed in Ireland on 24 August 2023

  • P

    Paqui R.

    Purchased on the 11 January 2024

    Verified purchase

    The phone is in perfect condition does not have a single scratch, it is the first time I buy reconditioned and I was surprised. Only one complaint, the battery comes with a health of 75% and soon I will have to renew it.

    Translated from Spanish

    Item

    iPhone 12 128GB - Blanco - Libre

    Condition

    Excellent

    Reviewed in Spain on 29 January 2024

  • E

    Emma N.

    Purchased on the 23 November 2023

    Verified purchase

    very good. I ordered an excellent iphone 13, it arrived in the right days, however the box was completely open, but fortunately the iphone was still packed and unopened. The condition of the iphone is almost perfect with 100% battery, but a very small scratch on the back

    Translated from Italian

    Item

    iPhone 13 128GB - Mezzanotte

    Condition

    Excellent

    Reviewed in Italy on 28 December 2023

  • M

    Melanie L.

    Purchased on the 27 March 2024

    Verified purchase

    Item received in very good condition (although I had ordered it in good condition). No damage to the screen or keyboard.

    Translated from French

    Item

    MacBook Pro 15" Retina (2015) - Core i7 2.5 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 3 April 2024

  • D

    Daniel L.

    Purchased on the 16 September 2022

    Verified purchase

    Hello, the team is very well functioning has excellent quality but after almost a year I have not been able to use it continuously because I find it a bit complicated the operating system as the use I give is for a pet shop. I have detailed the page and I take the opportunity to see if it is possible to return and acquire this HP AIO 22-DF0123NF 21" Celeron 2 GHz - SSD 128 GB - 4GB which its value is 380 euros. Thank you, I look forward to your reply

    Translated from Spanish

    Item

    iMac 21" (Mediados del 2011) Core i5 2,5 GHz - HDD 500 GB - 4GB Teclado francés

    Condition

    Fair

    Reviewed in Spain on 2 October 2023

  • F

    Florence M.

    Purchased on the 23 January 2024

    Verified purchase

    Another problem with the laptop ordered (for the 3rd time out of 5 laptop orders) the quality of the battery was less than 85% and the screen was damaged (although it was supposed to be in perfect condition) after discussing with customer service I was finally refunded because the reconditioner did not give any news for 2 weeks although I wanted an exchange. Once again I'm very disappointed with the items sold on the Backmarket site because obviously the quality control isn't up to scratch...

    Translated from French

    Item

    iPhone 12 128 Go - Vert - Débloqué

    Condition

    Good

    Reviewed in France on 26 February 2024

  • G

    Guy G.

    Purchased on the 1 March 2024

    Verified purchase

    Great site, easy to order, delivery as described. Happy with my purchase from backmarket 😀

    Translated from French

    Item

    iPhone 12 128 Go - Mauve - Débloqué

    Condition

    Good

    Reviewed in France on 17 March 2024

  • N

    Nicolas F.

    Purchased on the 12 April 2024

    Verified purchase

    Sorry for the rather negative review, but this is necessary both for the Mac-Way seller and for the site itself. The computer is not Azerty but AWerty!? Is this a mistake? Or have the keys been swapped? I opened the cover to change the RAM (so much for warranties) and the surprise of dust but like never before ... It's not "reconditioned", it's so badly made, it's second-hand... You should be a little more rigorous in your criteria BackMarket, on what is a refurbished product, there should be criteria like opening the cover, checking that everything is in order (fixing the faulty battery for example, dust, traces of liquid ... etc). And vendors should also have reconditioning criteria.... I'm disappointed, I'm not surprised given the price of the product, but disappointed that people don't take the trouble to look after what they're selling for a little while, because there's a risk that it won't work in the long run... If you buy a computer, even a refurbished one, it's to use it, not to refurbish it yourself... I don't think this computer has been through anything other than a system reset...

    Translated from French

    Item

    MacBook Pro 13" (2012) - Core i5 2.5 GHz 512 HDD - 4 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 18 April 2024

  • B

    Bruno S.

    Purchased on the 28 March 2024

    Verified purchase

    For the moment, Come, everything is usually perfect!

    Translated from French

    Item

    Écran 23" LCD FHD Viewsonic VA2432H

    Condition

    Good

    Reviewed in France on 15 April 2024

  • J

    Jean-stephane M.

    Purchased on the 12 March 2024

    Verified purchase

    always happy to find the equipment you're looking for in great condition and at a very affordable price!

    Translated from French

    Item

    Compact PowerShot G9 X - Gris + Canon Zoom Lens 3X IS f/2-4.9

    Condition

    Good

    Reviewed in France on 3 April 2024