Customer reviews

84 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • L

    Lucy E.

    Purchased on the 6 January 2025

    Verified purchase

    My new phone is wonderful! It arrived on time, at exactly the quality I ordered it at. If the seal wasn't broken on the original packaging I'd have thought this was a completely new phone fresh out of the factory!

    Item

    Galaxy Z Fold5 256GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 20 January 2025

  • A

    Adam G.

    Purchased on the 5 February 2025

    Verified purchase

    Arrived 4 days early! The outer box was damaged but it was told on the delivery box so that's understandable. although the lens were EXTREMELY dirty to the point we couldn't actually see through it properly, after a look on Reddit it was just a case of elbow grease with a microfiber

    Item

    Sony Playstation VR2 VR headset

    Condition

    Excellent

    Reviewed in United Kingdom on 12 February 2025

  • G

    Guy S.

    Purchased on the 3 September 2023

    Verified purchase

    Very straightforward website to filter for exactly what you're after. Clear guidance on quality categories. I'm delighted with my new S21 and pleased to be buying reconditioned rather than new. It came really quickly and was well wrapped - in perfect condition as far as I can tell. Battery is lasting well too.

    Item

    Galaxy S21 5G 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 18 September 2023

  • S

    Shee fun C.

    Purchased on the 19 August 2023

    Verified purchase

    Excellent item. Ordered fair quality at excellent price and casing was perfect. Ordering was easy, quick and delivery well packaged. Phone has worked perfectly. App downloads work well, camera is amazing, loads of new features compared to my old A3. Planning to use for a v long time. Will definitely use BM again. Happy to always buy refurbished - never new.

    Item

    Galaxy A33 5G 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 7 September 2023

  • D

    David E.

    Purchased on the 19 January 2025

    Verified purchase

    Been ill. Just getting into it. Dummy user guide rather than 133pp manual would have been helpful from Oppo. Phone feels great and the quality for refurbished is great too!

    Item

    Oppo Find X5 Pro 256GB - White - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 6 February 2025

  • P

    Peter F.

    Purchased on the 17 May 2025

    Verified purchase

    As i am 78 years old with no computer training my review is probably not worth much, however the dell laptop is a pleasure to use mainly because of the speed compared to my old one.

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 5 June 2025

  • D

    David W.

    Purchased on the 26 December 2023

    Verified purchase

    Was thrilled that the watch I recieved was higher spec than advertised ! Ordered a fenix 7 and recieved a fenix pro solar ! In use I’ve been very happy with it for sleep tracking and especially for full mapping and navigation on foot around London . Works brilliantly . And all for half price !

    Item

    Smart Watch Garmin HR GPS Fenix 7 Solar - Black

    Condition

    Good

    Reviewed in United Kingdom on 27 January 2024

  • R

    Raf O.

    Purchased on the 7 January 2024

    Verified purchase

    Fantastic! Bought a 'fair' condition model, and was expecting scratches etc, and there were none! It's in fantastic condition and I am loving it so far. Was great value, fast delivery. I should have done it ages ago!!

    Item

    Galaxy S21 FE 5G 128GB - White - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 24 January 2024

  • F

    Francesco A.

    Purchased on the 3 January 2024

    Verified purchase

    Fantastic service. The phone arrived, safely packed, in just two working days. When I turned the phone on, I was happily surprised that it was fully charged. Its condition were really excellent, not a single dent or scratch or missing pixel. Data transfer was seamless, so after two weeks I am very happy with my purchase. Finally, using Backmarket I paid my phone 20% less than list price, and reduced its emission impact. So Win Win! Highly recommend service.

    Item

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 15 January 2024

  • C

    Caroline T.

    Purchased on the 14 June 2025

    Verified purchase

    Really great customer service, device arrived really quickly and exactly as described. Works perfectly, will definitely buy from BlackMarket again!

    Item

    Smart Watch Garmin HR GPS Fenix 6S Pro - White

    Condition

    Good

    Reviewed in United Kingdom on 30 June 2025