Customer reviews

271 verified reviews in the last 24 months.

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  • D

    David H.

    Purchased on the 12 January 2024

    Verified purchase

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!

    Item

    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 28 January 2024

  • A

    Andrew M.

    Purchased on the 19 June 2025

    Verified purchase

    Fantastic Surface Pro 4 looks like new to be honest so very pleased. Just what I needed for digital motorbike manuals and part catalogues. Touchscreen is brilliant speed is really good. And just the right size for using in the garage. An inexpensive item for what I needed so I am really happy with my purchase and the customer service was great. I know where I will be looking first for any tech I need going forward.

    Item

    Microsoft Surface Pro 4 12-inch Core i5-6300U - SSD 256 GB - 8GB Without keyboard

    Condition

    Fair

    Reviewed in United Kingdom on 2 July 2025

  • H

    Harry E.

    Purchased on the 22 February 2025

    Verified purchase

    Tiny chip near the camera but besides that it works flawlessly and has the perfect screen size for what I use it for. The Touch ID button is good and works but not very well with a case on the iPad battery health is very good charged it once in a week

    Item

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 10 March 2025

  • B

    Bill H.

    Purchased on the 15 January 2024

    Verified purchase

    Really great service from Back Market! The monitors arrived quickly, the set up was easy, and the display and the condition was great! They still look brand new 11 days later! And the price was good too - £200 for x2 27" monitors Would 100% recommend for anyone looking for refurbished tech!

    Item

    27-inch MSI PRO MP272C 1920 x 1080 LCD Monitor Black

    Condition

    Excellent

    Reviewed in United Kingdom on 28 January 2024

  • A

    Alexandra T.

    Purchased on the 24 November 2023

    Verified purchase

    Excellent purchase, super pleased with it! The laptop is practically new and worked like a charm straight out of the box. The one slight detail I can notice is that the keys are a bit slow to respond, but it's barely perceptible. I got an amazing laptop for £400 less than new. This is not my first refurbished laptop, I prefer to buy refurbished because I don't believe in the latest tech every year and want to minimize waste. It is my first purchase from BackMarket, and I am super satisfied with both the quality of my product and of the service. Will recommend and use again

    Item

    Microsoft Surface Laptop Go 2 12-inch Core i5-1135G7 - SSD 256 GB - 8GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 21 December 2023

  • B

    Ben N.

    Purchased on the 25 May 2025

    Verified purchase

    Impressed... Recently bought a refurbished laptop from BM and very happy with both the condition (like new) and the quick service I received... Might even buy another one for my wife!

    Item

    Lenovo ThinkBook 16 G7 16-inch (2023) - Core Ultra 5 125U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 17 June 2025

  • H

    Helen B.

    Purchased on the 18 July 2025

    Verified purchase

    absolutely astounded. this cost less than my last refurb and is bigger, has fingerprint recognition and is faster (although my other one is 5 years old now so fair play). absolutely worth the money so far. let's see if it's easy to set up for someone with not a lot of tech knowledge how hahaha. could be cleaner though, the speaker holes are full of dirt so I will look into cleaning them properly. so glad I bought this and will not be letting me friends 'fix' my laptops for me again in future.

    Item

    HP ProBook 470 G5 17-inch (2017) - Core i5-8250U - 8GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 22 July 2025

  • P

    Pammy S.

    Purchased on the 1 July 2025

    Verified purchase

    One of the hinge covers is cracked, the biggest issue I had was I couldn’t get my web cam or mic to work, fortunately my husband is a whiz with computer and after trying all the software issues it could of been he discovered that they were not actually connected. Other than that so far so good. Attention to details matters there’fore please do better quality checks

    Item

    Dell Precision 3570 15-inch (2022) - Core i7-1255U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 21 July 2025

  • N

    Nashe M.

    Purchased on the 17 May 2025

    Verified purchase

    Was greeted with excellent quality, stunning 4k resolution display and a great touch screen. At such a great price, this two-in-one laptop is gonna be great for my graphic design course and taking notes when needed --great choice! Thank u!!

    Item

    Samsung Galaxy Book4 360 15-inch (2023) - Core 5-120U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 5 June 2025

  • C

    Ciara B.

    Purchased on the 10 April 2025

    Verified purchase

    I couldn't recommend BackMarket enough! It came within a few days of ordering, works a treat and exactly what I needed! You wouldn't be able to tell that it is refurbished!

    Item

    Amazon Fire HD 10 32GB - Green - Wi-Fi

    Condition

    Excellent

    Reviewed in United Kingdom on 22 April 2025