Customer reviews

Laptop delivered quicker than anticipated, after just a few days. It was very well packed and protected against damage. Device is practically unmarked without any signs of previous use. I’m only just beginning to learn how to use it (I really need to find a Windows 11 instruction book) but so far the software appears faultless and the speed is impressive. I deliberately chose a high-spec model and all the additional functions I wanted seem to be working fine (e.g. touch screen, backlit keyboard). I’ve only had it for 2 weeks but I’m very pleased with it so far and feel optimistic that it will match if not exceed my expectations. If so, it will be a good buy at around half the price of a brand new one.

Great! I am very pleased with the laptop. The charger is useless though (has an adapter) and just doesn't work. I'd really rather them not send something that won't work and will have to be disposed of by customers. You will have the policies to do this more carefully and sustainably. If it can't truely be reused don't send it out.

Noticed some rattling when removing from delivery packaging. A screw from the covering panel had come loose an was inside the PC. Easy to remove and reseat myself. Device works perfectly. Been using for a week with no issues at all. No visible wear on the device.

After a disappointing first attempt with an another model that I had to send back, I am more than happy with my purchase this time! The device came in really quickly and everything is perfect. It was rated as only 'good' in its condition, but came in absolutely spotless. It's convenient to use, the battery lasts for ages, and it does everything I need to do quickly, efficiently and reliably. Very happy and will definitely recommend orders from this site. Thank you so much!

Great service and price. The computer arrived quickly and very well packaged. Having plugged it in it works perfectly and is infinitely faster than my previous model which was a reconditioned dell in 2016. The computer was classified as good condition but I cannot find any marks that would bowngrade it from axcellent. I can highly recommend Back Market.

Arrived on time, monitor adapter & Usb WiFi dongle supplied Was expecting Windows 10 but came with Windows 11 Faultless for the price but only used a little for back up & photo stuff If all keeps going well bargain of the year

product came very well packaged it had a few minor marks on it but was basically brand new no issues at all would totally recommend this seller

I really like this keyboard - I wish I had ordered it long ago! My old keyboard kept causing me trouble - the connection with the computer wasn't stable, and so it would suddenly stop working, sometimes right in the middle of a sentence. Then finally some of the letters refused to work at all, so I had to rewrite whole passages with new words that didn't include those letters. Pain in the xxxx! What a treat to have a keyboard that does exactly what it is supposed to do. Many thanks!

Received item very promptly (couple of days). It was well packaged and protected. Still struggling to understand why this product was marked as Good, as I really couldn't tell the difference between this and a new one. Perhaps the only thing was the power cable didn't have any orginal ties on it! Very happy with product, would recommend BackMarket as a place to buy if other products are as good as this one.