3,299 verified reviews in the last 24 months.
Deborah S.
Purchased on the 2 June 2025
Verified purchaseBought a refurbished iPhone 14 with a new battery. Phone works exactly as expected, is in really good condition, and was delivered quickly. Extras sent that were not ordered, eg a phone case. Great experience, would recommend
Condition
Excellent
Reviewed in United Kingdom on 15 June 2025
Mohammad fathur R.
Purchased on the 18 February 2025
Verified purchaseGREATTTTT, OMG, I just choose good condition but Iphone 13 came so excellent 👍👍👍, no crack no slighty, and suprising me in 100% Battery Heath, I can't imagine before, for the shop I over the moon about your service, Good luck team!!!
Condition
Good
Reviewed in United Kingdom on 20 February 2025
Wayne P.
Purchased on the 14 April 2025
Verified purchaseomg.. I received my phone today and wow, firstly it was packed well, and secure. secondly it came with a free case. ( winner ) thirdly the phone is in immaculate condition, not a single mark on it, it works perfectly. I am absolutely buzzing, the price was good 👍. more people should shop here for there devices.... why are you not.
Condition
Excellent
Reviewed in United Kingdom on 16 April 2025
Gugu martha G.
Purchased on the 12 March 2025
Verified purchaseI got phone for my daughters upcoming 16th Birthday. I can honestly say the phone looks brand new, no scratches plus I got a protective case which I was not expecting. This was my first purchase after seeing ads online and wont be my last. I must admit I was a little skeptical with buying tech online but all that went away once I received the phone and was very impressed with the quality. I shall definitely recommend anyone to come purchase especially when on a budget its really worth it.
Condition
Excellent
Reviewed in United Kingdom on 13 March 2025
Eric L.
Purchased on the 2 July 2025
Verified purchaseBuying on Backmarket was very straightforward. My iphone13 arrived looking like a brand new phone rather than a refurbished device. Superb service and very speedy delivery. Why buy new when you can get a “like new” refurbished one for less than a quarter of the price? A no brainer in my opinion!
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Michael H.
Purchased on the 5 July 2025
Verified purchaseThis is the fourth device I’ve ordered from Back Market, as I’ve been helping members of my family to upgrade unsupported devices. I’ve received great service and quality devices every time. In this instance, the device was immaculate condition, pre-fitted with a screen protector and came with a case and lightning-USB cable and SIM tray tool. Everything needed to start using it straight out of the protective box. The refurbishing company really did a fantastic job :-) The recipient of the device is really pleased with it and I’m happy to help them, while supporting the mission to reduce e-waste.
Condition
Excellent
Reviewed in United Kingdom on 26 July 2025
Kimberley R.
Purchased on the 17 June 2025
Verified purchaseFirst time using this company. Will certainly be a returning customer besides recommending them to others. Phone is in excellent condition and performs perfectly. Highly recommend purchasing refurbished tech. Every small sustainable purchase helps.
Condition
Excellent
Reviewed in United Kingdom on 2 July 2025
Klavs T.
Purchased on the 31 May 2025
Verified purchase1st time buying refurbished tech, and I’m not disappointed at all. Battery health 95%, not a single scratch on either side of the iPhone. Came with basic transparent case. Enough until you find your own one. Really happy with overall experience 👍🏼
Condition
Excellent
Reviewed in United Kingdom on 15 June 2025
Catherine C.
Purchased on the 3 June 2025
Verified purchaseArrived in excellent condition, looked brand new. Fast delivery, came with a protective case and charging cable. 87% battery as I didn’t pay for new battery. Overall I’m really happy to have bought refurbished; better for the planet and better for my pocket!
Condition
Excellent
Reviewed in United Kingdom on 15 June 2025
Peter W.
Purchased on the 13 December 2024
Verified purchaseReconditioned iPhone 12/128GB - Black - Unlocked + protective case ordered as a Christmas present, therefore, not yet in use. However, the items arrived ahead of schedule and were expertly packed for shipment. The iPhone was In immaculate condition with handy aide memoir providing information about transferring data from old phone to new and included a USB-C charging cable. Thank you for a quality used product at a very competitive price. Although not yet in use and time will tell this product could easily pass for brand new.
Condition
Premium
Reviewed in United Kingdom on 17 December 2024