Customer reviews

970 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • J

    Julia S.

    Purchased on the 17 June 2025

    Verified purchase

    I recently purchased a refurbished iPad Pro, and I’m thrilled with the experience! The iPad arrived quickly and was in excellent condition, performing flawlessly. I’m very happy with the quality and service provided by this company. I highly recommend it!

    Item

    iPad Pro 13" (2024) 7th gen 256 GB - Wi-Fi + 5G - Space Black

    Condition

    Premium

    Reviewed in United Kingdom on 3 July 2025

  • J

    Jean B.

    Purchased on the 10 February 2025

    Verified purchase

    So happy with my Google Pixel 8 - feels and looks like a new phone. Hadn't considered having a refurbished phone until a family member recommended 'Back Market'. So pleased I followed their advice and saved a lot of money!

    Item

    Google Pixel 8 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 24 February 2025

  • M

    Muhammad izan A.

    Purchased on the 15 July 2025

    Verified purchase

    I’ve bought multiple mobiles and an iPad from Back Market over the past 2 years—every time has been a smooth and reliable experience. No technical issues at all. Great value for money and excellent quality for refurbished devices. Highly recommended!

    Item

    iPad Pro 11" (2024) 5th gen 256 GB - Wi-Fi + 5G - Space Black

    Condition

    Excellent

    Reviewed in United Kingdom on 27 July 2025

  • T

    Tobias P.

    Purchased on the 28 November 2024

    Verified purchase

    Bought a refurbished iPad from Backmarket, and it’s been great! Looks almost brand new, works perfectly, and the battery life is solid. Delivery was fast, and the whole process was smooth. Definitely recommend if you’re after quality tech at a good price!

    Item

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi + 5G - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 15 December 2024

  • A

    Alison D.

    Purchased on the 14 June 2025

    Verified purchase

    First order of a refurbished item. Absolutely couldn’t be happier. Clean scratch free perfect item looked pristine, great comms on delivery. Well packaged. Easy to set up. Absolutely no complaints or issues. Financial and environmental benefits are massive boon and I have no hesitation in using this site again for future tech needs especially for family needs. Recommend!

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 30 June 2025

  • T

    Tom R.

    Purchased on the 23 March 2025

    Verified purchase

    Researched long and hard for the right iPad for me before finally settling for this model. Compared prices at various outlets before finally settling for one refurbished and classed as “excellent” from Back Market at a very competitive price. Communication was excellent, delivery time as promised and the iPad itself is like new, I’m absolutely 100% delighted with my purchase.

    Item

    iPad Air 11" (2024) 6th gen 128 GB - Wi-Fi + 5G - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 7 April 2025

  • P

    Padma A.

    Purchased on the 20 October 2024

    Verified purchase

    I’m an 82 year old living on my own. I’m absolutely over the moon with my iPad and I managed to transfer all data from my old iPad without any problems. Although refurbished it looks amazing and I have nothing but gratitude for my experience. A big THANK YOU for making an old woman happy 🤩🥂🏆

    Item

    iPad 10.9" (2022) 10th gen 256 GB - Wi-Fi + 5G - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 4 November 2024

  • N

    Nikki B.

    Purchased on the 19 December 2024

    Verified purchase

    Initially I was a little sceptical about buying a refurbished iPad however I couldn’t be happier with the service from Back Market. Super fast delivery for Christmas…great packaging (box was on a par with Apple packaging) and so far completely delighted with the device and battery life. 12 month warranty also included. A perfect first experience!

    Item

    iPad Pro 12.9" (2020) 4th gen 128 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 16 January 2025

  • E

    Elise D.

    Purchased on the 6 July 2025

    Verified purchase

    I wish I'd bought from here sooner. Google pixel 9 pro (premium quality). It was like getting a brand new phone. The battery life is excellent, there were no marks or scratches on the phone or screen at all and everything works perfectly. Phone arrived exactly when planned. Will be doing this again rather than buying new in future!

    Item

    Google Pixel 9 Pro 128GB - Black - Unlocked

    Condition

    Premium

    Reviewed in United Kingdom on 11 July 2025

  • F

    F L.

    Purchased on the 12 October 2024

    Verified purchase

    In one word: Lovely The iPad was in mint condition as advertised. It was officially registered as a refurbished sale with Apple and therefore covered by Apple's remaining original warranty, with the option to add AppleCare+ on top of it. Backmarket offers their own insurance products as well to cover it from accidental damage. What's not to like?

    Item

    iPad Pro 12.9" (2022) 6th gen 512 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 4 November 2024