121 verified reviews in the last 24 months.
Simon P.
Purchased on the 12 July 2025
Verified purchaseThe phone was in perfect 'like new' condition and I'm happy with it. However, debatable if sufficient value for money bearing in mind it's a grey import from the UAE, lacks Samsung Pay functionality, lacks the longer UK guarantee and can't be guaranteed to be waterproof. Also, same and other suppliers offering the same 'new' grey importson their websites up to £50 cheaper than 'refurbished' on Backmarket. Good price given for trade in though.
Condition
Excellent
Reviewed in United Kingdom on 30 July 2025
Sophie M.
Purchased on the 21 May 2025
Verified purchaseMy son smashed the screen of our 6 year old ipad and it was going to cost £100+ to get it fixed, not really worth it gien the age of the tablet. It is great to be able to get an already refurbished but much better spec'ed tablet for a similar price. Ordering and delivery is great. I would however like to have a comparison chart or more details of each item so you can really compare the different models you have chosen - hence 4 not 5 stars.
Condition
Fair
Reviewed in United Kingdom on 3 June 2025
Peter G.
Purchased on the 7 June 2025
Verified purchaseWell where do I start. A friend had recommended Back Market to me so I bought my new iPad pro 2018 3rd generation. Absolutely brilliant. Not a mark on it. I use it purely for playing music from. It’s absolutely brilliant. Thank you.
Condition
Excellent
Reviewed in United Kingdom on 29 June 2025
April P.
Purchased on the 29 April 2025
Verified purchasesuch a great experience with back market, ordered an ipad, came the next day perfectly packed with a screen protector on aswell, have had my ipad a couple weeks now and couldn’t be happier it’s exactly as described and have had no problems with it in so impressed!
Condition
Good
Reviewed in United Kingdom on 12 May 2025
Patricia S.
Purchased on the 24 January 2025
Verified purchaseMy second purchase from Back Market & I'm really pleased with this latest Smart phone, Google Pixel 7A. It certainly looks like new. I Have had a screen protector put on & he did say it had a couple of scratches. I couldn't see any! I haven't long started to use it so getting used to navigating it's function, my previous phone being a Samsung. I'm sure I'll be fine!
Condition
Excellent
Reviewed in United Kingdom on 12 February 2025
Marie D.
Purchased on the 23 January 2025
Verified purchaseSecond time buying from backmarket and second time being absolutely delighted. Quick delivery, iPad purchased as excellent condition and it truly looks brand new. Will definitely buy from here again and have recommended to everyone
Condition
Excellent
Reviewed in United Kingdom on 12 February 2025
Allan M.
Purchased on the 19 January 2025
Verified purchaseExcellent buy. The iPad was delivered quickly and it looks brand new. It even had a screen protector installed. The supplied charging cable was very thin and didn’t work but as I already had others it wasn’t an issue.
Condition
Excellent
Reviewed in United Kingdom on 2 February 2025
Rory O.
Purchased on the 15 December 2024
Verified purchaseIpad arrived on time, it works and no scratches or anything to suggest it is second hand. Really pleased! However, the product was supposed to come with a charger. I messaged the customer services email and they quickly responded with a credit to purchase one. The cable is available in their online shop but the adapter is not. If they were both available and within the credit amount, I would ignored the slip-up. Here's hoping something will become available soon! :)
Condition
Good
Reviewed in United Kingdom on 29 December 2024
Ellen E.
Purchased on the 29 June 2025
Verified purchaseI am very pleased with my experience on Back Market and would definitely recommend to others. They have kept me informed throughout the whole process. They respond to emails etc quickly The phone was as new when it arrived.
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Cynthia C.
Purchased on the 22 June 2025
Verified purchaseMy friend recommended this company to me when I recently needed to upgrade my phone. The transaction was straightforward and delivery was within a couple of days, with excellent tracking and notifications throughout. I'm delighted with my purchase. Thank you
Condition
Excellent
Reviewed in United Kingdom on 6 July 2025