itrade's customer reviews

1,429 verified reviews in the last 24 months.

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  • C

    Conor K.

    Purchased on the 20 December 2024

    Verified purchase

    The phone works great and other than a few scuffs on the screen, it's in great condition. My problem is around how the condition system here doesn't really work when it comes to folding phones. The "great" condition I bought claimed that the screen would be in perfect condition, and any signs of damage would be on the frame of the phone. But since this is a folding phone, there is a second smaller screen, which was not in great condition. It had considerable scuffs which really impact the look of the phone when closed. I think the terminology of the condition rating system needs to be updated when dealing with folding phones, since I was led to believe that the screen (all screens) would be in perfect condition - not just the primary one. I probably would have gone for a higher condition phone if I had known there would be damage to the outer screen, but this was not suggested by the rating system

    Item

    Galaxy Z Flip5 256GB - Green - Unlocked

    Condition

    Good

    Reviewed in Ireland on 6 January 2025

  • O

    Oleksiy S.

    Purchased on the 21 October 2024

    Verified purchase

    The phone was delivered promptly. It was in excellent condition as described. There is no issue so far. Very satisfied. This is my second purchase from this website. I would buy from this seller again.

    Item

    iPhone 12 256GB - Purple - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 3 November 2024

  • M

    Michael K.

    Purchased on the 2 February 2025

    Verified purchase

    Condition of the Flip 3 mobile exceed my expectations and the description. It's my first flip phone and the design and quality is excellent. Battery is perfect so far. Great value purchase.

    Item

    Galaxy Z Flip3 5G 256GB - Beige - Unlocked

    Condition

    Good

    Reviewed in Ireland on 17 February 2025

  • M

    Mauro B.

    Purchased on the 27 January 2025

    Verified purchase

    El móvil como nuevo a un precio incomparable! Gracias.

    Item

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 22 February 2025

  • M

    Megan M.

    Purchased on the 31 December 2024

    Verified purchase

    Back Market were excellent and worked well with me however UPS were shocking

    Item

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Good

    Reviewed in Ireland on 8 January 2025

  • A

    Ana sofia A.

    Purchased on the 26 February 2025

    Verified purchase

    The truth is that I couldn't be happier to have chosen back market to change my mobile phone. I had an old model of iphone and I wanted something higher... I was hesitating to enter the world of refurbished but the truth is that the equipment I chose and I got is excellent. It looks literally brand new and works great! so far I am very happy and happy with my new iphone 13 pro. super agradecida🫶🏻

    Translated from Spanish

    Item

    iPhone 13 Pro 128GB - Plata - Libre

    Condition

    Good

    Reviewed in Spain on 10 March 2025

  • G

    Giovanna B.

    Purchased on the 31 March 2025

    Verified purchase

    Super fast delivery and really great phone! First time buying from back market and I can only be satisfied! It doesn't even look like a refurbished phone. If I really have to find a flaw, it's that the phone was definitely made in Korea, so there is the Samsung wallet app in Korean and some very small differences for some filters in the call log. But considering the price I paid for it compared to the new one, I'd say I'm more than happy with it, and I'm sure the environment is too è☺️ The phone is truly outstanding, the same I can say for the service. 😊

    Translated from Italian

    Item

    Galaxy S23 256GB - Viola

    Condition

    Excellent

    Reviewed in Italy on 21 April 2025

  • A

    Aneesa M.

    Purchased on the 10 March 2025

    Verified purchase

    Satisfied with the delivery, which arrived in a plain white box with cable and SIM ejector, the z flip did not move inside. The phone, reconditioned in perfect condition, shows virtually no signs of wear. However, I would have liked to know before ordering that it would be a Korean model and not a European one. That said, I have no problems with this apart from the fact that Samsung pay doesn't work, given that it's the Korean one and not the French one. To be seen over time, but on the whole it seems very good.

    Translated from French

    Item

    Galaxy Z Flip5 256 Go - Mauve - Débloqué

    Condition

    Excellent

    Reviewed in France on 23 March 2025

  • H

    Héloïse A.

    Purchased on the 23 December 2024

    Verified purchase

    Very good experience, arrived ahead of schedule, they're very efficient! And the phone is in perfect condition. I don't know if it was already planned but I also received it with a transparent silicone case. Great!

    Translated from French

    Item

    iPhone 13 128 Go - Rouge - Débloqué

    Condition

    Good

    Reviewed in France on 26 December 2024

  • V

    Valérie P.

    Purchased on the 8 March 2025

    Verified purchase

    1st experience and purchase of a reconditioned phone via Back Market. Top delivery in its box with charger. The phone is as I expected and has no apparent defects. I'm delighted!

    Translated from French

    Item

    Galaxy Z Flip4 256 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 25 March 2025