137 verified reviews in the last 24 months.
André P.
Purchased on the 7 April 2025
Verified purchaseNo worries at all. This is the second time I've used BackMarket. I was just surprised by the origin of the smartphone: an Eastern European country. Otherwise it works perfectly. Samsung quality.
Condition
Excellent
Reviewed in France on 20 April 2025
Teresa M.
Purchased on the 2 July 2025
Verified purchaseThe iPhone 14 Pro is great looks like new no scratches and new iPhone box with brand new charger and skewer too, it is the second one I buy and both perfect.
Condition
Excellent
Reviewed in Spain on 14 July 2025
Delphine G.
Purchased on the 9 March 2025
Verified purchaseExcellent purchase, excellent quality phone. Very fast delivery, phone as good as new. This is the 5th phone I've bought from Backmarket for my family, and we're always very satisfied.
Condition
Excellent
Reviewed in France on 24 March 2025
Rene S.
Purchased on the 13 February 2025
Verified purchaseReally good and fast processing. I will certainly use Backmarket again and recommend it to others! Unfortunately, I was dissatisfied with DHL at this point. Contrary to the delivery information, the device was delivered without a signature and unfortunately put into the much too narrow letter slot. As a result, the envelope and box were damaged. Fortunately, the device was wrapped thickly enough and did not suffer any damage. If delivery without a signature is possible, why is it not possible to select it in the delivery options and then have to be at home between 8 a.m. and "end of day"?
Condition
Excellent
Reviewed in Germany on 17 February 2025
Christophe B.
Purchased on the 11 November 2024
Verified purchaseI was a little afraid for the reconditioned but it is intact in perfect condition as advertised except for a small lack of professionalism he arrived with a piece of paper towel on the glass phone.
Condition
Excellent
Reviewed in France on 13 November 2024
Muriel G.
Purchased on the 22 August 2023
Verified purchaseThe buying advice and product comparisons enabled me to make an informed choice. The delivery service is fast and payment in several instalments means I can keep my budget under control. I'm delighted with my purchase of a reconditioned phone, which is great for the planet and for my budget!
Condition
Excellent
Reviewed in France on 6 September 2023
Nelly T.
Purchased on the 23 October 2024
Verified purchaseFor the moment there's nothing to report except that I'm very happy with my purchase...it works very well..(I was told there was a slight stiffness..well I'm still looking for it!!)..very satisfied with my purchase.
Condition
Excellent
Reviewed in France on 6 November 2024
Kristina D.
Purchased on the 3 April 2024
Verified purchaseAlthough I have a problem with the delivery of the first mobile phone, the second one I ordered is perfect. It even came from my home country.🙂 For the problem I had with the delivery of the first mobile phone, it was entirely the fault of the courier service. I would like to thank Back Marketing for the support I received. I have bought about 4 mobile phones from here and I am very satisfied. I will continue to recommend you to everyone
Condition
Excellent
Reviewed in Germany on 5 April 2024
Marie line A.
Purchased on the 30 November 2022
Verified purchaseI bought this phone from you 15 months ago, supposedly in good condition! To my great surprise, when I removed the shell that was in place when I received it, the back of the phone was very damaged, I couldn't even remove the plastic because the phone was cracking. I hope I won't have the same problem with the next one I've just ordered from you !!!!
Condition
Good
Reviewed in France on 27 March 2024
Philipp S.
Purchased on the 14 July 2025
Verified purchaseProduct in top condition. Delivered 3 days after ordering. I would order from Back Market again
Condition
Excellent
Reviewed in Austria on 28 July 2025