Customer reviews

Ordered in good condition. I ordered good condtion.Battery health was 98%. Honestly there was nothing wrong. Well done backmarket. Only thing I’ll say is don’t order this colour. I hate the fingerprint marks Been a loyal customer for 5 years now 💘

Getting a refurbished MacBook M3 was a really great process with Back Market. I needed a laptop for my freelance business and getting a refurbished one is a great way to start to minimise your starting costs. It arrived in amazing condition. The device looked practically brand new. Well it did after I wiped it it down and gave it a clean. I got the second grade one due to availability but I was not disappointed. The Apple box it came it was a bit dinged up but not a problem. The money saved has really made a difference and would recommend the service to anyone.

Really happy with this laptop! Came super quickly and it really decent condition! Listed as fair condition and there’s only a few scuffs around the edges - hardly noticeable! Also came with a keyboard. Thank you very much.

External cosmetic condition was more in line with “Fair” than “Good” as described in the listing, and it didn’t appear to have been cleaned before dispatch. However screen is in perfect condition and the laptop does appear to be fully functional (including the battery which is known to be an issue on the Razer Blade sometimes). Was also dispatched and arrived much faster than expected so was impressed with that. Still a great price considering the going rate for the model and spec more generally, so happy overall.

I like this company and what they offer, and at first the computer seemed to be working fine. But I have come across problems with the computer I bought: 1- the built-in microphone does not work; a Dell diagnostic showed me it was a hardware problem; 2- I tried to return the computer to have it repaired, before doing so I tried to reset the computer as requested by backmarket. However it is impossible to reset the computer, instead I receive this message: "could not find the recovery environment"; 3- I could not find a contact number to advise on what I should do; 4- Of less importance, when watching films/ videos, the colours do not seem right. Again I have failed to fix this issue. All these issues have been very time consuming, not what was expecting from a new computer. The reason why I haven't put a worse rating is that I have had not issues with previous purchases.

Wow. Upon opening the parcel I was happy with the condition outside and on the face of the screen/keyboard. It's honestly a no brainer and I would certainly recommend fellow individuals to use this site to purchase tech. You get more than what you purchase and this the third item I've bought from BackMarket and I can say I'm certainly happy!

more than happy with the swift delivery, surprised DPD got it over in one piece/one go. Amazing macbook only one tiny scratch which is hardly noticeable. 89% battery capacity which is fair for the price

Very pleased with my Microsoft Laptop. Delivery well packaged so no damage. I thought it came with Microsoft Office so a bit disappointed, but perhaps I was expecting too much. But very well pleased with the product.

The MacBook Air was in pretty good condition, and I received it promptly. I am satisfied and would score the product and service as good.