Customer reviews

131 verified reviews in the last 24 months.

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  • Z

    Zulema L.

    Purchased on the 13 February 2025

    Verified purchase

    As I was expecting (hello! Black Market is the best :D) I'm incredibly happy with my MacBook Air A2337. It's exactly what I was hoping for and what I needed. I bought it "good" and, as my previous experience with my Samsung A34, unless you look closely and may see a tiny scratch or some minor sign of wear (for instance, the keyboard), I would think it's actually "excellent". I was so excited as, although I'm not a fan of Apple's elitism and arrogance in general, I'm a sucker for design and a Mac has no rival in terms of some quirks and little details that are just awesome (quite literally). And how lightweight, compact it is, there's nothing like it. It's exactly what I needed: a device that it's practical to take to the library or to a cafe and that I don't have to plug in all the time (like my other laptop) and great to take on my trips! The size of the screen is also just perfect. The crispiness make the reduced size (compare to my main laptop) unnoticeable. Also, the TOUCHPAD! OMG I've never experience anything like it. I absolutely HATE using touchpads but this one is just incredible. I'm in no rush at all to get a mouse. The battery lasts for many hours, especially for academ...

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 23 February 2025

  • S

    Sergei D.

    Purchased on the 28 February 2025

    Verified purchase

    All I can say - they delivered! The laptop looks Good, as I have bought a "Good" state. No obvious signs of wear, unless you start really looking for some, yes you might find a tiny bumps on the edges, but otherwise very happy with such a powerful piece of kit for such a sweet price tag. Being sick of prices of everything raising by the minute, this was actually a nice experience overall. Will definitely continue this new tradition of refurbished tech purchasing. Thank you Back Market folk!

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 16 March 2025

  • J

    Jeffrey M.

    Purchased on the 31 July 2024

    Verified purchase

    Great Service from Backmarket was up late online watching reviews on macbooks and comparing specs on apple website then thought let me check out Backmarket. Ordered at midnight my macbook pro arrived less then 48 hours later on a free delivery service👌🏾. Picked up Good condition model which cost less then the fair model but really should be in the Excellent category. Came with original packaging and original Apple charger and cable. Will defineltly be ordering my future tech from Backmarket excellent service 🙏🏾

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 3 August 2024

  • D

    Diana B.

    Purchased on the 3 May 2025

    Verified purchase

    I bought an iPad from Back Market and overall, I’m really happy with the purchase. The iPad looks great, no scratches, dents, or any signs of wear. It functions perfectly and honestly looks almost brand new. The only downside was the charger that came with it. Unfortunately, it doesn’t work and doesn’t charge the iPad at all. Luckily, I had a spare charger from my previous iPhone which works just fine, so it wasn’t a big issue for me, but it’s something to be aware of. Other than that, I’m satisfied with the quality and would definitely consider ordering from Back Market again.

    Item

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 21 May 2025

  • V

    Victoria D.

    Purchased on the 4 May 2025

    Verified purchase

    Bought my MacBook Pro from BackMarket as my sons recommended them. Word of mouth is so much more powerful than advertising. So glad I did. Perfect service. Speedy delivery and lovely laptop all as described. Excellent customer liaison and will definately buy from you guys again.

    Item

    MacBook Pro 16-inch (2021) - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 1000GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 18 May 2025

  • F

    Francis M.

    Purchased on the 24 June 2025

    Verified purchase

    There are quite deep scratches on each of the 4 corners. They look like the item has been dropped at least 4 times quite heavily and show evidence of the use of a metal file to try and flatten out the deep scratches on two of the case corners. The underside of the case has many scratches-obviously a very careless owner! But the mac itself is functioning perfectly well. Perhaps I need to buy a protective cover now ?!

    Item

    MacBook Pro 13-inch (2022) - Apple M2 8-core and 10-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 6 July 2025

  • F

    Fares A.

    Purchased on the 9 June 2025

    Verified purchase

    The laptop is perfect condition, I love it and it runs amazingly. I really really recommend it for anyone who wants a great MacBook but they’re on a budget because the laptop itself doesn’t even look like it’s on a budget. Back Market is the best

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 25 June 2025

  • C

    Connor C.

    Purchased on the 16 February 2025

    Verified purchase

    laptop came in pristine condition. everything functions as it should, but battery only lasts 2-3 hours during light use and gets hot easily, tho I'm sure it's nothing I cant solve with a re-paste of the cpu and gpu. overall very happy.

    Item

    MacBook Pro Retina 16-inch (2019) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 2 March 2025

  • T

    Tong X.

    Purchased on the 10 February 2025

    Verified purchase

    The laptop has quite some visible flaws, scratches and dents and a small patch on the screen thats been discoloured, but its a natural discolouration and not noticeable without focus. All functions work well and battery health is still high, there is no major defects or errors caused from the flaws on the laptop. At a glance the laptop doesnt look brand new but it doesnt look to be in bad condition either which is accurate to the condition i chose (good).

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB - QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 24 February 2025

  • N

    Naomi B.

    Purchased on the 21 April 2025

    Verified purchase

    I love it I have been using the iPad non stop it works well too and it’s better than my phone because of the bigger screen

    Item

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 22 May 2025