Customer reviews

Overall rating

1,827 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    3.9/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Zeynep elif T.

    Verified

    Reviewed 15/07/2022, Ireland.

    Product arrived quickly, looks and felt like new. battery is as good as the A4 i had prior to this. will defiantly buy refurbished again.

    Condition

    Excellent

    Purchased

    15/06/2022

  • Ian M.

    Verified

    Reviewed 20/04/2022, Ireland.

    EXCELLENT ,LIKE A NEW FONE

    Condition

    Excellent

    Purchased

    10/04/2022

  • Cedric G.

    Verified

    Reviewed 22/08/2023, France.

    Phone bought a year ago The phone has stopped working regularly for over 6 months, and you have to plug it in to switch it back on. Battery life is poor. The screen came off a month ago. All in all, a very bad experience for my first refurbished phone.

    Translated from French


    Condition

    Excellent

    Purchased

    02/06/2022

  • Thierry F.

    Verified

    Reviewed 09/09/2023, France.

    Phone received in good condition. A week later the side button was no longer working, impossible to repair. The battery was not original and was very sensitive. Not even an hour of autonomy. Regular overheating. Yesterday the phone crashed, impossible to unlock.

    Translated from French


    Condition

    Excellent

    Purchased

    13/02/2022

  • Rebecca D.

    Verified

    Reviewed 30/01/2022, Germany.

    Ich hab das Handy im Zustand hervorragend bestellt. Ich hatte damit gerechnet, dass der Akku weniger Kapazität hat als bei einem Neukauf, da es sich um ein refurbished iPhone handelt, aber zu meinem Erstaunen, hat die Batterie eine Leistungsfähigkeit von 100%. Ich habe also ein quasi komplett neues Handy bekommen, für einen günstigeren Preis als wenn ich es bei Apple selbst gekauft hätte und konnte durch meinen Kauf bei Backmarket meinen Elektroschrott reduzieren. Das macht mir ein gutes Gewissen und langfristig eine große Freude! Vielen Dank✨

    Condition

    Excellent

    Purchased

    19/01/2022

  • Ana luna M.

    Verified

    Reviewed 20/01/2023, Spain.

    The phone is in perfect condition and works perfectly. I've had it for a year now and it hasn't given me any problems. The only problem is that I recently dropped it and it lifted the screen on one side, it is still under warranty so I could request a repair from Back Market but I can't get in touch with them in any way.

    Translated from Spanish


    Condition

    Good

    Purchased

    11/01/2022

  • Simon D.

    Verified

    Reviewed 06/02/2022, France.

    Super content ! :D - une livraison super rapide (commandé lundi soir, arrivé mercredi matin!) - un produit reconditionné de top qualité (état de la batterie: 99% !) Pas mon premier achat sur BackMarket, et certainement pas mon dernier non plus! ;)

    Condition

    Excellent

    Purchased

    25/01/2022

  • Idoia G.

    Verified

    Reviewed 23/10/2023, Spain.

    It has lasted just 2 years,730days worked fine, but the day after the grantia expired it no longer turns on, looking at the purchase history of backmarket, the average duration is 2 years.

    Translated from Spanish


    Condition

    Good

    Purchased

    26/09/2021

  • Adela F.

    Verified

    Reviewed 26/12/2021, Spain.

    He comprado por primera vez por aquí un iPhone 11 Pro en estado excelente. Me ha llegado en dos días, en una caja no orinal obviamente pero super bien envuelto con su cargador, plásticos de protección y todo lo necesario. El móvil no tiene ni un rasguño, esta en perfecto estado y encima te dan 2 años de garantía, más que la propia casa Apple que solo dan uno. Muy recomendable!!

    Condition

    Excellent

    Purchased

    20/12/2021

  • Markus D.

    Verified

    Reviewed 07/01/2022, Germany.

    Das 3 Mal bei Backmarket bestellt. Super schnelle Lieferung, das IPhone SE ist genau wie beschrieben in einem guten Zustand. Funktionen, Akku einwandfrei. Ein refurbished Gerät zu kaufen, gibt mir ein ein gutes Gefühl für nachhaltiges Einkaufsverhalten. Einziges kleines Manko sind die Zubehörteile. Ladegerät und Adapter sind nicht Original Apple ansonsten ist alles Top. Super Service, mehr als zufrieden und immer wieder gern werden wir bei Backmarket bestellen.

    Condition

    Good

    Purchased

    24/12/2021