Customer reviews

206 verified reviews in the last 10 years.

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  • L

    Laura S.

    Purchased on the 6 July 2025

    Verified purchase

    Very disappointed, first order and first time with a refurbished laptop and impossible to put the laptop in service because the previous owner has blocked access to google which blocks the startup. I would not recommend this service unfortunately... in the hope that I will be refunded quickly and in full.

    Translated from French

    Item

    Galaxy S8 64 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 12 July 2025

  • I

    Isabelle L.

    Purchased on the 3 April 2025

    Verified purchase

    Backmarket met my expectations perfectly. From ordering to delivery, everything was perfect. I recommend it: easy, more economical and more environmentally friendly.

    Translated from French

    Item

    Galaxy S9 64 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 23 April 2025

  • C

    Claude D.

    Purchased on the 9 January 2025

    Verified purchase

    The product is exactly as advertised. Perfect condition. Very fast delivery, perfectly packaged. Thank you, I recommend without hesitation.

    Translated from French

    Item

    Galaxy S9+ 64 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 21 January 2025

  • G

    Giuseppe F.

    Purchased on the 9 November 2023

    Verified purchase

    phone perfect in everything..... delivery ok.... battery status to be checked, but that's just a detail for a refurbished phone... visual appearance practically as new. thanks to seller thanks to back market

    Translated from Italian

    Item

    Galaxy S8 64GB - Argento

    Condition

    Excellent

    Reviewed in Italy on 14 November 2023

  • S

    Stella L.

    Purchased on the 28 December 2024

    Verified purchase

    Mobile phone arrives faulty; screen turns green after a few minutes of use... The diagnosis was clear, according to the after-sales technician on video. He asked for the device to be returned for repair. Backmarket's after-sales service takes customers for scammers. They put the brakes on sending the return slip and ask the customer (who, incidentally, has trusted us and paid for the product a long time ago) to comply with several constraints and formal notices without any apology... To be honest, it's better to be lucky and come across a product that has been reconditioned by serious people... that wasn't my case!

    Translated from French

    Item

    Galaxy S9+ 64 Go - Mauve - Débloqué

    Condition

    Excellent

    Reviewed in France on 11 January 2025

  • A

    Axel H.

    Purchased on the 13 November 2023

    Verified purchase

    As with my first purchase from Back Market, the item was in perfect condition as described. If I ever need a new smartphone, I'll buy from Back Market again. Everything was perfect, thumbs up!

    Translated from German

    Item

    Huawei P20 Pro 128GB - Blau - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 6 December 2023

  • D

    Danny P.

    Purchased on the 28 February 2025

    Verified purchase

    Fast delivery, good phone at a really neat price!

    Translated from Dutch

    Item

    Galaxy S9+ 256GB - Blauw - Simlockvrij

    Condition

    Fair

    Reviewed in Netherlands on 16 March 2025

  • K

    Kaelan G.

    Purchased on the 10 October 2023

    Verified purchase

    I received my Blackberry a few days ago and it is perfect. Phone in very good condition and 100% functional. It is very difficult to find odj, I do not regret.

    Translated from French

    Item

    BlackBerry Classic 16 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 25 October 2023

  • L

    Louna B.

    Purchased on the 9 November 2022

    Verified purchase

    I'm very pleased with the quality of the product and the speed with which it was delivered, despite the fact that it was refurbished on the back of the phone (some traces of glue and a scratch on one of the lenses). But considering the fluidity of use and its efficiency, this is not a problem

    Translated from French

    Item

    Galaxy A70 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 27 November 2022

  • B

    Bruno J.

    Purchased on the 3 October 2023

    Verified purchase

    Just as I expected. This is an identical replacement for my 1st bought in 2018. It still works... But in poor condition

    Translated from French

    Item

    BlackBerry KEY2 LE 64 Go - Or - Débloqué - Dual-SIM

    Condition

    Good

    Reviewed in France on 18 October 2023