EL-NOTE's customer reviews

Excellent and good customer service.

To be perfectly honest, this is my 1st purchase from Back Market and I'm not disappointed. I am very satisfied with the refurbished product in very good condition. MacBook Air 13 2020 very clean and works perfectly. Thanks to the reseller in Germany. Negative point: I received a Chinese charger and not a genuine Apple charger suitable for the MacBook I ordered. I would have preferred to receive an Apple charger.

I bought a French AZERTY MacBook Air! I did receive a physical AZERTY keyboard, but it was a QWERTY !!! Fortunately, Apple support was kind enough to intervene free of charge on my laptop to fit the correct keyboard! Even if you're very careful about the keyboard you want, Back Market will send you anything! Otherwise the device I bought in Very Good condition arrived in Perfect condition, it's brand new! But the cable and plug are not Apple, which is a little frustrating. Finally I recommend, but be careful with the keyboard or ask Apple support to help you configure the right keyboard. But it would be nice for Back Market to check the keyboard chosen before sending as this error often occurs in reviews! I also bought a refurbished iwatch which I received in perfect condition even though I ordered it in very good condition! In conclusion, very satisfied with Back Market, but be careful with the keyboards chosen and finally received.

Excellent product description conforms exactly to what arrived. Everything works fine, battery ok, screen ok. Arrived on time, maybe a few days earlier when we needed it. Excellent company, I will buy from them again when I need a refurbished one

The product arrived very quickly, 3 working days, the packaging was excellent and bombproof. I chose a class B product, so I expected signs of wear and tear, but instead I received a computer that was practically new, sanitised to perfection and fully functional... Even the battery is in excellent condition and we are talking about a device that is at least 8 years old... What can I say... I would recommend anyone to buy a refurbished product from BackMarket...

The condition of the Macbook pro is impeccable. I recommend without hesitation! Arrived earlier than expected when ordered.

The first time I buy a product of this type on this site and as soon as it is necessary again I will not hesitate to do it again, a safe purchase with this seller, I got the equipment perfectly packaged and like new, if quoeren a reconditioned laptop do not hesitate to think of this seller

Very nice reconditioned product, almost no traces left by the previous user... Fast and accurate delivery. Quality multi USB charger. The only small downside is that the keyboard is Azerty but typed in Qwerty on delivery, which is a bit disconcerting when you first set it up (passwords in particular). But once you've got to grips with this little flaw and corrected it, you're in for a treat!

I am very, very satisfied with my purchase. My parcel arrived on time as agreed, well packaged and to my great surprise the computer was brand new and in very good condition. I would highly recommend this seller " EL-NOTE. Thank you very much. R.

Super fast delivery 👌, very good product no worries especially for the price I paid . Delighted and confident to recommend to you