Customer reviews

Overall rating

9,197 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Derval T.

    Verified

    Reviewed 21/07/2021, Ireland.

    The product was in fair condition, as described. The "Fair" category allows for a few little scratches on the screen, and so I can't complain about the couple of minor scratches on my model. The quality-price ratio is almost perfect, and the fact that I am not adding further phones to landfill definitely makes up for the fact that the phone was reasonably pricey for a 2019 model and that a brand new version wouldn't cost too much more. I ordered the phone on the 7th of July and it arrived on the 12th, which was earlier than expected. All in all I am very satisfied with my purchase and the service and would recommend Back Market to friends and family.

    Condition

    Fair

    Purchased

    07/07/2021

  • Eoin C.

    Verified

    Reviewed 28/06/2022, Ireland.

    Have seen random restarts, and today had a Qualcomm crash dump with a fatal exception. Had to wipe the phone and start again Something wrong with the software. Will be looking for a return

    Condition

    Fair

    Purchased

    20/06/2022

  • Cyril T.

    Verified

    Reviewed 22/12/2021, Ireland.

    yea its all good so far

    Condition

    Fair

    Purchased

    07/12/2021

  • Paul B.

    Verified

    Reviewed 07/10/2021, Ireland.

    The phone looks good but has gremlins inside. It's really slow, and it freezes at times. I had the same model before so was looking for a replacement. It works but you would not want to be in a hurry.

    Condition

    Fair

    Purchased

    09/09/2021

  • Joe D.

    Verified

    Reviewed 11/08/2021, Ireland.

    Just a few small scratches. Works perfect.

    Condition

    Fair

    Purchased

    29/07/2021

  • Vincent H.

    Verified

    Reviewed 22/07/2021, Ireland.

    Happy so far

    Condition

    Fair

    Purchased

    09/07/2021

  • John O.

    Verified

    Reviewed 02/07/2021, Ireland.

    Battery isn't great.but I think the. Phone nice

    Condition

    Fair

    Purchased

    15/06/2021

  • Kim K.

    Verified

    Reviewed 18/06/2021, Ireland.

    Very good quality and quick delivery - well packaged

    Condition

    Fair

    Purchased

    09/06/2021

  • Rosemary D.

    Verified

    Reviewed 14/06/2021, Ireland.

    Very speedy delivery, price was amazing and great customer service follow up

    Condition

    Fair

    Purchased

    30/05/2021

  • Giovanni C.

    Verified

    Reviewed 15/05/2021, Ireland.

    Everything is very good and satisfying.

    Condition

    Fair

    Purchased

    03/05/2021