Customer reviews

331 verified reviews in the last 24 months.

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  • M

    Marine J.

    Purchased on the 13 February 2024

    Verified purchase

    I received the iPad pro 2022 11' in 256g with a M2 chip which arrived in excellent condition, like new, apart from the all white box which is not the official plackaging (not the experience of Apple unpacking), I had no wear marks or other that shows that this device was reconditioned. The price is much better for a new one at €1,200, so a difference of almost €350 I would recommend. This saves you money, which you can also use to buy Pencil, keyboard, etc. So there's no need to hesitate. However, if you're a bit of a stickler, I recommend that you order the device in excellent condition, and if you're not so fussy, that you order it in good or fair condition.

    Translated from French

    Reviewed in France on 26 February 2024

    iPad Pro 11" (2022) 4e génération 256 Go - WiFi - Argent
  • C

    Cecilia R.

    Purchased on the 22 September 2023

    Verified purchase

    Huawei P30 Pro 128GB Dual Sim-Blue-Unlocked I received it in perfect condition, like new, which is what it said. I am very happy, it works very well. Thanks to Back Market and the reconditioner.

    Translated from French

    Reviewed in France on 3 October 2023

    Huawei P30 Pro 128 Go - Silver - Débloqué
  • P

    Philippe S.

    Purchased on the 18 November 2023

    Verified purchase

    I have an iPhone and iPad and I buy all my equipment refurbished, on recent models. Back Market always serves me well, no surprises there. This latest Ipad air tablet is perfect, as described and delivered on time. ALL CLEAR.

    Translated from French

    Reviewed in France on 4 December 2023

    iPad Air 10.9" (2022) 5e génération 256 Go - WiFi - Lumière Stellaire
  • Y

    Yves marc C.

    Purchased on the 19 July 2023

    Verified purchase

    I was a bit reluctant to buy a refurbished smartphone. In fact, at first I was looking to replace my Panasonic digital camera with 10x optical zoom with another camera. But camera prices have rocketed. Friends of mine took much better photos than my Panasonic with their phones at the last festival. I looked at the sales. I missed out on a cheap Oppo at Boulanger and reading the reviews I thought the Huawei P20 Pro for under £300 might do the trick. So far I'm not disappointed. The body of the phone is scratch-free, as is the screen. The battery life is much better than that of my Xiaomi S2. I'm having a bit more trouble with the Huawei interface but I'll get the hang of it. I'm going away for the weekend on 15 August, so I'll be able to test the outdoor photos. As far as low-light photos are concerned, it's very good. Complaints : - no headphone socket, which will lead to a gift of wireless headphones. - the fingerprint reader is a bit laborious, but facial recognition does the job. After 3 weeks of use, I'm satisfied with the device and the delivery time.

    Translated from French

    Reviewed in France on 8 August 2023

    Huawei P30 Pro 128 Go - Bleu - Débloqué
  • Y

    Yousuf L.

    Purchased on the 17 July 2023

    Verified purchase

    Overall, I'm quite happy with the service I received. The delivery was quick, and the packaging of the phone was well done, ensuring its safety in transit. The phone itself is aesthetically pleasing and its functionality is largely what I expected. However, I did notice a few issues with the touchscreen. Sometimes there can be bugs where the screen doesn't react as expected, which can be a little frustrating. I wonder if this could be related to the fact that the phone is refurbished. That said, I'm not entirely sure if these problems are specific to the phone I bought or if it's something more general. Overall, despite these minor drawbacks, I'm still happy with my purchase. I like the aesthetics of the phone and most of its features meet my needs. I may continue to keep an eye out for touchscreen issues and see if it's something that improves over time. In summary, the service was fast and efficient, the phone is aesthetically pleasing and works well overall, although it does have a few issues with the touchscreen. I'm just wondering if these issues are related to the refurbishment or not.

    Translated from French

    Reviewed in France on 3 August 2023

    Huawei P30 Pro 128 Go - Silver - Débloqué
  • O

    Oceane D.

    Purchased on the 18 August 2023

    Verified purchase

    The model of the phone: top and rpd to my expectations, the photos are top. The best model in my opinion at this price level. The fact that it is refurbished: it was in perfect condition, well packaged like a new top. After that I'm waiting to see how long the battery will last... The backmarket site: top clear and reliable. Delivery perfect and fast. As advertised. I took it for my husband, I will take the same for me in the next few weeks.

    Translated from French

    Reviewed in France on 6 September 2023

    Huawei P30 Pro 128 Go - Noir - Débloqué
  • R

    Romain D.

    Purchased on the 15 August 2023

    Verified purchase

    I was looking for a phone because the screen on my P30 pro had broken (and was too expensive to repair). As I couldn't find anything satisfactory, I ended up looking at refurbished P30 Pros, and came across this offer. I'm moderately satisfied. The condition of the phone seemed like new, as indicated in the advert, and that really surprised me. The phone arrived very well protected. However, I think that the screen has been replaced by a lower-end version, or by a faulty model. Knowing the model as I had the same one, the colours are very dull, and there are even major problems with the blacks. For example, the ripple effect when you use the print to unlock the phone appears pixelated and green... As for the battery, it seems to hold a good charge, which was my main fear. Maybe a little less than my old one, but it's nothing too glaring. I generally last all day on one charge, except when I use the phone a lot for gaming.

    Translated from French

    Reviewed in France on 28 August 2023

    Huawei P30 Pro 128 Go - Noir - Débloqué
  • B

    Bonelli P.

    Purchased on the 24 July 2023

    Verified purchase

    I have been using the huawei P30 Pro for years, androîd bought on BackMarket. I am delighted with it but, following an update of the EMUI system, the X5 zoom no longer works and the camera when it wants. So I wanted to buy another one but unfortunately I returned this item because the camera was faulty. It was taken back without any problem and reimbursed.

    Translated from French

    Reviewed in France on 9 September 2024

    Huawei P30 Pro 128 Go - Bleu - Débloqué
  • A

    Annick R.

    Purchased on the 17 November 2023

    Verified purchase

    I've just taken possession of my device. My first impression is excellent The device is as described in perfect condition I couldn't have done better going to Apple And the price defies all the competition I've taken out insurance which gives me peace of mind for a year For the moment, I recommend the site 1000%.

    Translated from French

    Reviewed in France on 4 December 2023

    iPad Pro 11" (2022) 4e génération 512 Go - WiFi - Gris Sidéral
  • M

    Manuel P.

    Purchased on the 13 February 2024

    Verified purchase

    Phone received promptly and in the condition selected. On the other hand, the parcel could have been done better by protecting the contents a little more, which were moving around too much (when you know how transport works). Otherwise, everything's fine!

    Translated from French

    Reviewed in France on 26 February 2024

    iPhone 11 Pro 64 Go - Gris Sidéral - Débloqué