Dyson's customer reviews

1,257 verified reviews in the last 24 months.

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  • C

    Christophe L.

    Purchased on the 22 January 2025

    Verified purchase

    This is my second order for a quality reconditioned dyson product. Fast delivery and the dyson straightener is in excellent condition.

    Translated from French

    Item

    Dyson™ Airwrap Complete Long Origin - Gris

    Condition

    Excellent

    Reviewed in France on 24 January 2025

  • C

    Carole K.

    Purchased on the 10 October 2024

    Verified purchase

    I ordered a Dyson Airwrap Complete Long Origin and I am very satisfied with both the BackMarket service (fast and careful delivery) and the product ordered (reconditioned product by the Dyson brand in very good condition, which works perfectly).

    Translated from French

    Item

    Dyson™ Airwrap Complete Long Origin - Gris

    Condition

    Excellent

    Reviewed in France on 22 October 2024

  • N

    Naoual S.

    Purchased on the 27 March 2025

    Verified purchase

    I was pleasantly surprised by the customer service, which was very friendly and much more professional than some of the big names! That's what encouraged me to make this purchase! After checking with Dyson, a reconditioned hoover is one that has been tested and returned after the 30-day trial period. Dyson reconditions it to new and guarantees it for 2 years. And I can confirm that after receiving my v15 packaged by Dyson, it is indeed brand new! Wow! No scratches or visible malfunctions in any case! The sensor is incredible, I can see the tiniest dust and hair on the floor. The accessory that lets you vacuum under furniture is a must-have for me, as it makes everyday life easier. My only complaint is that it doesn't lock completely when I'm vacuuming in stand-up mode, but maybe I'm using it wrong. The fluffy brush is very handy and quiet. The carpet brush vacuums efficiently and even too much when I switch to auto mode. I find it hard to switch it on because it clings so much, so I switch to eco. The small brush is great for mattresses and sofas. I'm thinking of buying a station to bring all these accessories together in one place. I find it very quiet compared to my V8. In term...

    Translated from French

    Item

    Dyson™ V15™ Detect Absolute - Argent

    Condition

    Excellent

    Reviewed in France on 9 April 2025

  • D

    Déborah T.

    Purchased on the 14 October 2024

    Verified purchase

    Navigation on the site is instinctive, and I quickly found what I was looking for. I took advantage of the €15 discount as a welcome gift. That's great! Thanks to Backmarket, the Dyson Airwrap has become more accessible, and I'm delighted.

    Translated from French

    Item

    Dyson™ Airwrap Complete Long Origin - Gris

    Condition

    Excellent

    Reviewed in France on 26 October 2024

  • C

    Clément R.

    Purchased on the 3 March 2025

    Verified purchase

    backmarket side: impeccable, nothing to complain about. on the product side, the dyson gen5 is changing my life, as I'm better friends with a saint bernard :) I've been using it for a while now, and it's been a great help. merci :)

    Translated from French

    Item

    Dyson™ Gen5detect™ - Bleu/Cuivre

    Condition

    Excellent

    Reviewed in France on 20 March 2025

  • A

    Alexandre Z.

    Purchased on the 13 February 2025

    Verified purchase

    I ordered a refurbished Dyson V15 from Back Market, and I have to say it's by far the best deal I've had so far! The hoover arrived like new, with not a trace of wear. All the parts were new, replaced by standard exchange, which meant I got a vacuum cleaner in perfect condition for a much better price than new. The buying experience was smooth, the delivery fast, and the product far exceeded my expectations. I would definitely recommend Back Market to anyone looking for quality refurbished equipment.

    Translated from French

    Item

    Dyson™ V15™ Detect Absolute - Argent

    Condition

    Excellent

    Reviewed in France on 25 February 2025

  • A

    Amal D.

    Purchased on the 20 March 2025

    Verified purchase

    As usual, I'm won over by Dyson. I went from the v11 to the gen5 and I can clearly see the difference in terms of performance. The item is reconditioned, in PERFECT condition, not a flaw. The delivery was super fast (ordered on a Thursday evening, arrived on Saturday morning), perfect packaging, like new. In short, I am very happy with my purchase.

    Translated from French

    Item

    Dyson™ Gen5detect™ - Bleu/Cuivre

    Condition

    Excellent

    Reviewed in France on 31 March 2025

  • L

    Laurent J.

    Purchased on the 10 January 2025

    Verified purchase

    I bought this Dyson hoover on Back Market and I'm really pleasantly surprised. The appliance is like new. The suction power is impressive, and it does its job well on all types of surfaces, from carpets to hard floors. The battery holds up well, and it's easy to manoeuvre thanks to its light weight. What's more, it's great value for money because it's a reconditioned product. No problems with the order, delivery was fast and customer service was responsive. I'd recommend it 100%!

    Translated from French

    Item

    Dyson™ V15™ Detect Absolute - Argent

    Condition

    Excellent

    Reviewed in France on 26 January 2025

  • I

    I W.

    Purchased on the 30 December 2024

    Verified purchase

    The Dyson airwrap was delivered promptly. It's like new, along with the transport box and instructions. Very clean. I was able to register it on the official Dyson website. The serial number appears in the file as "refurbished". Very happy with my purchase.

    Translated from French

    Item

    Dyson™ Airwrap Complete - Gris

    Condition

    Excellent

    Reviewed in France on 12 January 2025

  • B

    Blandine D.

    Purchased on the 5 December 2024

    Verified purchase

    Excellent! The airwrap is reconditioned and dispatched within 48 hours directly from Dyson. The quality is perfect, and it's much cheaper than on the Dyson site. I recommend the French site Back Market, which is really serious. As for the Airwrap, I'm very happy with it, it's a high-quality appliance but I wasn't ready to invest the new price, which I thought was too high. At the Back Market price, it's perfect. The results: although the curls don't last very long, my hair keeps a nice, manageable movement all week long.

    Translated from French

    Item

    Dyson™ Airwrap™ Complete Long - Bleu Pop Céramique

    Condition

    Excellent

    Reviewed in France on 10 January 2025