Digital Store Concept's customer reviews

Overall rating

658 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Mary A.

    Verified

    Reviewed 26/10/2023, Ireland.

    Lovely computer - in condition as promised. Windows 10 was pre-installed and I was able to update to Windows 11. One issue was with the keyboard. The keyboard had been changed on the computer from French to QWERTY English however the system language had not been changed. This meant that although the keyboard worked fine once logged in, passwords were still using the old keyboard layout (making it extremely difficult to login again having logged out). It took a while to find the system language setting and I had already installed Google Chrome, which remained stubbornly convinced that the language should be French. This problem took quite a while to sort out.

    Condition

    Fair

    Purchased

    02/10/2023

  • Barbara C.

    Verified

    Reviewed 30/03/2025, Ireland.

    Very good, it is a perfect

    Condition

    Excellent

    Purchased

    15/03/2025

  • Guilherme A.

    Verified

    Reviewed 06/01/2025, Ireland.

    Very, very good laptop! Easy to buy and looks like new! I Highly recommend!!

    Condition

    Fair

    Purchased

    12/12/2024

  • Alvina N.

    Verified

    Reviewed 09/11/2024, Ireland.

    the customer service of Back Market are so nice, replied me all my question within one day.

    Condition

    Good

    Purchased

    06/11/2024

  • Thierry R.

    Verified

    Reviewed 04/09/2025, Belgium.

    It looks like a PC straight from the factory. Not a single scratch. The icing on the cake: the processor is faster than the description. Everything was superbly packaged and the delivery was super fast. Many thanks

    Translated from French


    Condition

    Excellent

    Purchased

    31/08/2025

  • Valentin M.

    Verified

    Reviewed 12/01/2025, France.

    Perfect! The computer is perfect. A few tiny marks from previous use (to be expected) but it's in great condition. It hasn't lost any of its capabilities, it reacts instantly, and I've even bought the stylus that goes with it... I love it! I was looking for a hybrid computer for drawing and this is just what I needed.

    Translated from French


    Condition

    Fair

    Purchased

    29/12/2024

  • John E.

    Verified

    Reviewed 20/03/2025, Portugal.

    Excellent experience all round. The seller, Digital Store Concept, did a great job. Item shipped quickly, DHL tracking was accurate and timely. The ThinkPad T490 arrived securely packaged, and in much better condition than I was hoping for. Great experience overall.

    Translated from Portuguese


    Condition

    Good

    Purchased

    13/03/2025

  • Olivier P.

    Verified

    Reviewed 15/12/2024, France.

    So far, we're very happy with our purchase. The laptop is exactly as described. The refurbisher included a technical data sheet with the test results, which is a sign of seriousness and confidence. What's more, delivery was extremely fast.

    Translated from French


    Condition

    Good

    Purchased

    12/12/2024

  • Camille P.

    Verified

    Reviewed 06/11/2025, Belgium.

    super, I'm happy and I'm telling you, thank you.

    Translated from French


    Condition

    Fair

    Purchased

    16/10/2025

  • Rene albert T.

    Verified

    Reviewed 14/08/2025, France.

    3 "surprises": 1 - impossible to benefit from the €50, duly offered (???) , 2 - connectivity as described: only if you buy the Microsoft box that goes with it! Almost €100 !!!! 3 - miserable battery!!! Not bad isn't it ???

    Translated from French


    Condition

    Good

    Purchased

    15/07/2025