Customer reviews

330 verified reviews in the last 24 months.

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  • S

    Sinha A.

    Purchased on the 10 June 2025

    Verified purchase

    I was switching from windows to Mac so decided to buy refurbished since the Apple prices are extortionate. I am not worried about the look so went for the fair condition. It's been a few weeks, so far the MacBook pro is performing really well. there are obvious signs of use on it but nothing major. The specs I went for had 256GB hard drive but the MacBook actually has double the storage. Overall a good experience.

    Item

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 26 June 2025

  • A

    Adebanke B.

    Purchased on the 15 May 2025

    Verified purchase

    Not a bad buy at all. I was very skeptical about buying a refurbished item as i’m team brand new. However decided to take the plunge as i know i only really need the ipad to read in bed when i wake up early or late into the night. The ipad itself looks good with just a few negligible small scratches you’lld barely notice. Screen is fine, picture quality also fine. The battery does take some time to charge but also the battery doesn’t run out when left idle, i did test this out for a week and so far it’s been all very good performance. Comes nicely packaged with a new cable and adapter. I was also sure to read the reviews of the seller before making the purchase. Overall a good buy for me.

    Item

    iPad 10.2" (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 25 May 2025

  • H

    Helen P.

    Purchased on the 25 December 2024

    Verified purchase

    I read reviews which helped me to take the leap and buy my iPad and was not disappointed. It arrived in the condition described and is perfect for what I need! I really can’t fault it, or the service - ordered on Christmas Day, arrived 28th! I’m really pleased.

    Item

    iPad 10.2" (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in United Kingdom on 1 January 2025

  • E

    Elizabeth S.

    Purchased on the 29 January 2025

    Verified purchase

    I am overall pleased with my purchase! The external body of the iPad that I received was in the condition as described and I am very happy with this, however, the battery health upon receiving the iPad was only at 87% of the original capacity. I purchased this iPad to study on the go so battery capacity is very important to me. I understood that the iPad should arrive in a refurbished and as good as possible condition internally and I did expect this to include a new battery, at the very least. Other than this problem, which is considerable for me, I’m perfectly happy with my purchase.

    Item

    iPad 10.2" (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 3 February 2025

  • A

    Alison J.

    Purchased on the 7 January 2025

    Verified purchase

    I was really nervous about buying a refurbished ipad from backmarket but I am really pleased bought fair so expected a few dings and dents but nothing that affected any buttons the screen was perfect and in a case hides everything. This site was recommended by my daughter who bought an ipad for her daughter and was pleased. I would recommend black market and have to everyone my son is going to also purchase an ipad and I will also use in the future thank you

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Fair

    Reviewed in United Kingdom on 19 January 2025

  • C

    Carl S.

    Purchased on the 7 July 2025

    Verified purchase

    I’ve always been sceptical about refurbished products, but hopefully I’ve done my research correctly about the company and the products i’m interested in. So on this occasion, I seem to be very happy with the item that I have purchased from the Back market. Delivery service was reasonable. The packaging was exceptional and the protection in the packaging was on another excellent level. I’m quite fussy about warranties and guarantees, so hopefully I won’t need that Service I was so happy with the deal I got, I went ahead and purchased extra warranty. and hopefully I won’t need use the warranty service. Only time will tell. so far an excellent Service all round.

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 16GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 2 August 2025

  • L

    Lucy W.

    Purchased on the 2 July 2025

    Verified purchase

    My refurbished laptop has been great! It arrived in under 3 dasy with express post, in very good contiion with one barely visible scratch mark on the side of the exterior. The laptop is in perfect working condition, great value for money. I would happily purchase from Back Market again and reccomend their products to future buyers.

    Item

    Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1145G7 - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 17 July 2025

  • C

    Chloe S.

    Purchased on the 27 December 2024

    Verified purchase

    ordered ‘good’ and came practically brand new, no issues with the body whatsoever. Also came very early than the expected delivery date✊✊. The iPad itself is brilliant for refurbished, was a bit worried at first as i’ve never ordered refurbished tech before but defo exceeded expectations! All for good money too :)

    Item

    iPad 10.2" (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 31 December 2024

  • F

    Fiona B.

    Purchased on the 22 February 2025

    Verified purchase

    Came earlier than estimated by DPD. some very minor scuff marks at the underside of Chromebook which seller stated can have but very unnoticeable. Absolutely great works well for what it’s needed for. I would definitely recommend backmarket cheap and refurbished but is definitely worth the price. It comes well packaged also!

    Item

    Dell Chromebook 3100 Celeron 1.1 GHz 32GB eMMC - 4GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 27 February 2025

  • S

    Shouty B.

    Purchased on the 15 December 2024

    Verified purchase

    I needed a fairly basic laptop for work, mostly for internet research and photo storage but didn’t want to buy new for such a small amount of work. As usual the exact thing I needed was available for a very reasonable price on your website. I’m sold on your refurbished tech, it’s always good quality and as well as being affordable it’s eco friendly. Good job once again guys!

    Item

    Microsoft Surface Laptop SE 11-inch (2021) - Celeron N4120 - 8GB - SSD 128 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 30 December 2024