Customer reviews

87 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • J

    Jan B.

    Purchased on the 7 October 2024

    Verified purchase

    Woooo - I LOVE Backmarket! New Dell Inspiron worked out of the box - loaded with Windows 11 - seamless - the order arrived almost immediately - and for £250 it’s a great laptop for personal use - emails, net surfing and streaming videos😹😹👍🎉🎉 And for a device in fair condition it looks great / screen and keyboard are mint - one tiny flaw on outer case but for the price it’s what’s inside that counts and that’s guaranteed refurbished and that’s working just fine😹

    Item

    Dell Latitude 5410 14-inch (2020) - Core i5-10310U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 21 October 2024

  • R

    Raff C.

    Purchased on the 22 March 2025

    Verified purchase

    Everything about this purchase was great, from the price to the packaging to the delivery, and the kit has been refurbished to such a high standard that it looks and feels new. Great company who obviously prioritise quality. I've used you before and I'll use you again.

    Item

    Dell Latitude 5480 14-inch (2017) - Core i5-6300U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 13 April 2025

  • M

    Muhammad yasir H.

    Purchased on the 25 June 2025

    Verified purchase

    unfortunately due to some technical reason the order is delayed and later on I have requested to refund. But overall response of the team is good and wish to continue/keep the relation onwards. these delays are part of the life.

    Item

    Dell Latitude 5410 14-inch (2019) - Core i5-10210U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 7 July 2025

  • A

    Abu M.

    Purchased on the 13 June 2025

    Verified purchase

    the laptop itself works perfectly 🥰 and I'm happy with it. However, the charger wasn't charger that came with it wasn't charging it. I was fortunate I already had a working charger from a previous laptop.

    Item

    Dell Latitude 5410 14-inch (2019) - Core i5-10210U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 29 June 2025

  • M

    Mark S.

    Purchased on the 2 June 2025

    Verified purchase

    I needed a Microsoft laptop to do all my outside and travel writing and this fits the bill exactly. It has enough memory if I need it but it more than meets the needs that I purchased it for. Thank you again Back Market for my fifth purchase and my fifth trade in for which I received excellent value.

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 15 June 2025

  • P

    Peter E.

    Purchased on the 23 May 2025

    Verified purchase

    Very Happy with my computer, good condition, very quick, nice keypad, but battery runs down a bit quick from 49% to 6% in about 15 mins. ( So I feel that should have been checked out) But Back Market would have taken my computer back, to sort the problem out, but I would have to reset and remove data before sending it back to them. Which was a bit of a hassle for me, so I decided to just buy and fit a new battery myself as they are not that expensive.

    Item

    Dell Latitude 7490 14-inch (2017) - Core i7-8650U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 10 June 2025

  • A

    Anthony P.

    Purchased on the 23 April 2025

    Verified purchase

    Really happy with everything about my experience - laptop was exactly as listed and perfect for what I needed, at a really good price and with next day delivery. Highly recommend this laptop and using Back Market

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 6 May 2025

  • J

    Julia L.

    Purchased on the 3 April 2025

    Verified purchase

    I have been using my new laptop for the past 20 days, and so far I've had a great experience with it. The laptop came in perfect condition and all parts work as expected. Additionally I was very surprised by the battery life, which lasts for hours even when I'm programming.

    Item

    Lenovo ThinkPad T480 14-inch (2019) - Core i5-8250U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 23 April 2025

  • C

    Craig D.

    Purchased on the 2 June 2025

    Verified purchase

    The laptop works perfectly fine , good quality and no issues … love it

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 16 June 2025

  • M

    Martin K.

    Purchased on the 25 January 2025

    Verified purchase

    A small dent in the case and some delamination of the power key were the only small imperfections, on an excellent grade selection, otherwise it's a decent purchase...I'm happy with the performance and overall quality

    Item

    Dell Latitude 5400 14-inch (2018) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 9 February 2025