Customer reviews

2,295 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • G

    Geraldine F.

    Purchased on the 11 October 2023

    Verified purchase

    Wanted a replacement for my phone which was broken and unable to be fixed. Back Market has plenty of variety and at reasonable prices.Prompt delivery and the phone is in good condition. The only little niggle I have is that the battery life is not as good as my old phone (same age )but it is still pretty good.Would recommend buying from Back Market and will be buying there again definitely.

    Item

    iPhone SE (2020) 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 3 November 2023

  • W

    Wiktoria K.

    Purchased on the 27 September 2023

    Verified purchase

    Extremely quick delivery across countries. Great quality for half the price of a new phone. Would definitely buy again.

    Item

    iPhone 12 64GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 29 September 2023

  • V

    Vicki K.

    Purchased on the 19 July 2023

    Verified purchase

    It's a bit big

    Item

    Galaxy A53 5G 128GB - White - Unlocked

    Condition

    Excellent

    Reviewed in Ireland on 9 August 2023

  • J

    Jorge G.

    Purchased on the 15 May 2023

    Verified purchase

    I bought a refurbished iphone XR, it's the first time I bought it. It turned out that it gave me failures with the camera, as it did not focus. I had it repaired under warranty for the first time. They returned the mobile a week later, after a few months the same problem happened again, I sent it back under warranty, I told them that it was the second time it happened to me and they offered me a refund. They gave me a full refund. They have given me a lot of confidence and that is why I have bought another mobile phone from this site.

    Translated from Spanish

    Item

    iPhone XR 128GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 6 January 2024

  • E

    Ellis R.

    Purchased on the 23 October 2023

    Verified purchase

    I ordered an iPhone 14 plus in excellent condition. I was a bit hesitant at first because I had never bought a refurbished phone before, but I didn't notice the difference from a new phone at all. I couldn't find a single scratch on both the screen and case and the battery condition was 100%. The delivery was also much faster than expected, it was supposed to take about 6 days, but within 3 days I had it in my house. The only downside is that it was not in the original packaging and no SIM card removal tool was included, which makes for a lot of fiddling with a paperclip. But overall very satisfied!

    Translated from Dutch

    Item

    iPhone 14 Plus 128GB - Paars - Simlockvrij

    Condition

    Excellent

    Reviewed in Netherlands on 23 November 2023

  • P

    Peggy V.

    Purchased on the 18 October 2023

    Verified purchase

    Very satisfied with my refurbished iPhone SE 2022. Delivery was even faster than expected, iPhone is in very good condition and battery is 100%. This gives confidence to go for refurbished via BackMarket more often.

    Translated from Dutch

    Item

    iPhone SE (2022) 128GB - Middernacht - Simlockvrij

    Condition

    Excellent

    Reviewed in Netherlands on 22 November 2023

  • M

    Mila B.

    Purchased on the 19 October 2023

    Verified purchase

    Top notch! I was impressed by the condition of the iPad, it was as if it had just come out of the factory, the "perfect condition" was not stolen. What's more, the shipment was very quick, more than I expected. As far as the battery is concerned, it's holding up very well and recharging very quickly. No connectivity problems. In short, nothing to complain about, thank you for the quality of the reconditioning.

    Translated from French

    Item

    iPad 10.2" (2021) 9e génération 64 Go - WiFi - Gris Sidéral

    Condition

    Excellent

    Reviewed in France on 14 November 2023

  • C

    Carlos G.

    Purchased on the 25 October 2023

    Verified purchase

    Well, the product is really excellent. The quality of the reconditioned product is very good. The only thing is that the screen is a little burned on one side and I'm surprised because physically it is excellent. You can't ask for more from the product in terms of quality for that price. I would definitely buy it again.

    Translated from Spanish

    Item

    iPhone SE (2020) 64GB - Rojo - Libre

    Condition

    Excellent

    Reviewed in Spain on 12 November 2023

  • J

    Juan R.

    Purchased on the 25 August 2023

    Verified purchase

    I bought the iPhone 13 mini 128 GB - Star White from the refurbisher Colorful Leaf Sarl and I must congratulate them, the phone is as good as new with 100% battery. I returned it as I found it to be too small for me, coming from an xs max and the process was quick and hassle free. I must therefore congratulate the reconditioner for their good management, and especially for the high quality of the product they sent me.

    Translated from Spanish

    Item

    iPhone 13 mini 128GB - Blanco Estrella - Libre

    Condition

    Excellent

    Reviewed in Spain on 2 September 2023

  • C

    Chanaize B.

    Purchased on the 17 August 2023

    Verified purchase

    Great experience it's not the first time that I order on back market order arrive waits delivery impeccable! I ordered this IPhone 12 Pro for my birthday super happy it is in very good condition with charger against a little disappointed because the battery has 85% of its capacity while I had selected very good condition but for the moment nothing to say on this point for a reconditioned it's worth it dark!

    Translated from French

    Item

    iPhone 12 Pro 128 Go - Argent - Débloqué

    Condition

    Good

    Reviewed in France on 21 August 2023