Customer reviews

2,157 verified reviews in the last 24 months.

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  • J

    Jane P.

    Purchased on the 3 June 2025

    Verified purchase

    The refurbished iPhone 13 is fabulous, not a mark on it. The data transfer went smoothly. I received the full £172 trade-in for my iPhone 13 mini. Delighted with the whole experience. I have bought from Back Market before, and will certainly do so again. 5* service all round.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 22 June 2025

  • J

    Jennifer A.

    Purchased on the 24 April 2025

    Verified purchase

    Easy ordering and prompt delivery. First time ordering a refurbished iPhone 13 and pleased that it’s in perfect order, no scratches or dents and battery at 89%. . Also came with a new charging cable . Very happy so far.

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 4 May 2025

  • M

    Mike B.

    Purchased on the 6 July 2025

    Verified purchase

    Very happy with my purchase. The item arrived very quickly and looked almost new. The last time I bought an Apple Pencil it was a refurbished model direct from Apple. It was more expensive and never functioned as well as the one purchased from Back Market. I’ll definitely be using Back Market in the future. Thank you for a great buying experience 👍

    Item

    Apple Pencil (2nd gen) - 2018

    Condition

    Excellent

    Reviewed in United Kingdom on 21 July 2025

  • L

    Linda S.

    Purchased on the 8 June 2025

    Verified purchase

    Great phone in great condition. Really impressed with this phone and pleased I made the jump to a Google Pixel. The phone itself was in better condition than I thought it would be. It's the 2nd reconditioned phone that I have purchased from Back Market and I will definitely return for future purchases.

    Item

    Google Pixel 7a 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 30 June 2025

  • D

    Darren B.

    Purchased on the 18 June 2025

    Verified purchase

    perfect solution to buying a new phone without all the singing and dancing additions that comes with contracts. And all the while saving a heap of money. Love the new, well, refurbished phone that certainly feels new to me. fast, efficient and beautifully packaged. Nice one Back Market. 101% 😊

    Item

    Galaxy A52s 5G 128GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 4 July 2025

  • J

    Jackie L.

    Purchased on the 18 June 2025

    Verified purchase

    my new phone came on time. everything is well. Don't know if I'm being paranoid as it's refurbished but I always feel my battery goes down quite fast but I did opt for the standard battery and also use my phone quite alot so probably just me. Apart from that everything was perfect so I will say 10/10. Thank you Back Market!

    Item

    Galaxy A32 5G 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 30 June 2025

  • K

    Karen M.

    Purchased on the 22 October 2024

    Verified purchase

    The iPad I purchased was pristine,for a refurbished product, best price ,and believe me I scoured the net. I also received adapter and charging cable,which I never have with other refurbished products I have bought.👍

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 3 November 2024

  • J

    Jane D.

    Purchased on the 15 May 2025

    Verified purchase

    Phone was like new Very happy customer I have bought an iPhone before from back market and had the same positive experience. I recommend them to everyone as it’s so good to reuse and refurbish. Ability to trade in is great too 😁

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 28 May 2025

  • B

    Bolarin A.

    Purchased on the 3 April 2025

    Verified purchase

    Got this phone for my mum and so excited about it. It is so clean and love the camera. She has been using it for some days now and so far, it was a good decision I made especially buying a refurbished phone for a first time.

    Item

    Google Pixel 7 128GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 14 April 2025

  • S

    Suribabu A.

    Purchased on the 3 April 2025

    Verified purchase

    Excellent Experience with ClickandGet & Backemark – Highly Recommended! I am really happy with the product I received from Backemark and ClickandGet. I had bought a Galaxy S20 Ultra from them three years ago, and it’s still working perfectly. That gave me confidence to upgrade to the Note 24 Ultra. I ordered one in “excellent condition” and I’m very impressed. Delivery was super fast, and the phone arrived in great packaging, looking like brand new. It works perfectly and looks fantastic. It would’ve been nice if they had included the original charger, but everything else was spot on. I’m very satisfied with the overall experience and quality of the phone. I highly recommend ClickandGet and Backemark to anyone looking for reliable refurbished phones.

    Item

    Galaxy S24 Ultra 512GB - Grey - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 9 April 2025