Customer reviews

87 verified reviews in the last 24 months.

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  • S

    Sachin J.

    Purchased on the 10 May 2025

    Verified purchase

    I recently purchased the iPhone 16 Pro Max from Back Market, and I’m genuinely impressed. The device looks and feels brand new—there’s not even a single scratch on it. The battery performance is excellent, holding charge like a brand-new phone. Overall, it’s been a fantastic purchase and definitely worth the price. Highly recommend for anyone considering a refurbished phone! And save money 😇

    Item

    iPhone 16 Pro Max 256GB - Black Titanium - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 25 May 2025

  • J

    Joanna M.

    Purchased on the 2 March 2025

    Verified purchase

    amaIng! so happy I got it - good price, very quick delivery, like brand new ! well packed with all the pieces boxes and warranty ! Thank You ! works perfectly ! done already calls from it :-)

    Item

    Smart Watch Xiaomi HR GPS Redmi Watch 3 Active - Black

    Condition

    Excellent

    Reviewed in United Kingdom on 4 March 2025

  • N

    Normund S.

    Purchased on the 25 July 2025

    Verified purchase

    Unfortunately, I was unlucky with my first purchase on Back Market. I chose a phone listed as being in excellent condition, but it arrived with several paint scratches, which made it seem more like good condition at best. I even had to use a black permanent marker to patch it up a bit, as the little dot marks were clearly visible to the naked eye. Then there’s the price. I paid £319 (plus, a first-time buyer promo code), but just two days later, the same phone in the same condition was listed for £289. So yeah, that did make me feel a bit like a mug now. Positives - I guess the whole transaction process was smooth and hassle-free, and the phone arrived the next day. Sadly, I won’t be returning the phone, as I’m in desperate need of a replacement. But if you’re thinking about buying from Back Market too, I’d recommend going for fair or good condition and saving yourself a bit of money. Some reviews mention that they chose fair and received phones without any scratches.

    Item

    iPhone 13 mini 256GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 27 July 2025

  • S

    Stuart P.

    Purchased on the 19 April 2025

    Verified purchase

    💯 as stated brand new sealed in box, battery worked for over 8hrs. preferred choice over ear buds bc you leave them hung around your neck in half knot magnets buds together, immediately at hand for incoming call with blue tooth connection rapid. sound quality calls/music very good 🙂

    Item

    Jbl Tune 115BT Earbud Noise-Cancelling Bluetooth Earphones - White

    Condition

    Excellent

    Reviewed in United Kingdom on 5 May 2025

  • A

    Adam H.

    Purchased on the 5 April 2025

    Verified purchase

    To be honest I was slightly dubious about using this company but after I had a couple of good reviews of friends, I tried them. I'm glad I did because I was certainly NOT disappointed. My PS4 arrived pretty quickly. The packaging was perfect as where the items, I even had a brand new USB cable inside. I have been playing on it quite a bit on my days off & so faith has been totally trouble free. I would 100% recommend Back Market to anyone!

    Item

    PlayStation 4 500GB - Black

    Condition

    Good

    Reviewed in United Kingdom on 20 April 2025

  • M

    Michael L.

    Purchased on the 20 April 2025

    Verified purchase

    As stated the iPhone 16 was in excellent condition and worked perfectly. Delivery was fast and set up really easy. Well done!

    Item

    iPhone 16 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 4 May 2025

  • L

    Lucy H.

    Purchased on the 12 June 2025

    Verified purchase

    Exactly what I needed. Modern apple lightning adaptors use bluetooth and don't work properly with my wired microphone. This one is pre-bluetooth and works perfectly. Thank you!

    Item

    Adapter Jack 3.5mm to Lightning Audio accessories

    Condition

    Excellent

    Reviewed in United Kingdom on 30 June 2025

  • J

    Jenny F.

    Purchased on the 3 June 2025

    Verified purchase

    Speedy despatch, very good price, and after initial difficulty in getting them to connect - I am not very good with technology, no fault with the earbuds! - they worked perfectly and I was able to listen to and practice my choir music more discretely. Such clever devices we have these days! Thank you.

    Item

    Wireless Earbuds TWS X33 Earbud Bluetooth Earphones - Blue

    Condition

    Excellent

    Reviewed in United Kingdom on 23 June 2025

  • A

    Alison B.

    Purchased on the 15 June 2025

    Verified purchase

    The delivery was so quick I was amazed. The MacBook looks as good as new. Very happy customer. Thank you :)

    Item

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB SSD 512 QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 29 June 2025

  • E

    Edward P.

    Purchased on the 17 May 2025

    Verified purchase

    Honestly fantastic! Exactly what I needed and just glad I'm able to buy something which doesn't end up in landfill

    Item

    Google Pixel USB-C Earbuds Earbud Earphones - White

    Condition

    Excellent

    Reviewed in United Kingdom on 1 June 2025