Customer reviews

Dell Latitude 5400 14-inch (2019) - Core i5-8265U - 16GB - SSD 256 GB. This arrived in good time and in perfect condition, I honestly can't find a mark on it. There was only about £40 difference between 'fair' and 'excellent' condition, which now seems well worth the extra. Quick to set up and lightning-fast in operation, this laptop has a great 'feel' to it - satisfying keys and functions with just the right amount of 'click' and resistance. I'm well pleased with this, my second purchase from Back Market , and would recommend them and the product to anyone. Only one small point, the laptop was packaged in a plain brown box, which is ideal, but it didn't have a 'fragile' label on it. As I said it was in perfect condition, but a label might encourage a more gentle approach from a courier, avoiding potential rough treatment of the package.

My new refurbished laptop arrived very quickly and in great condition. Really happy with my purchase!

Overall after using it for a couple of weeks - it’s what you’d expect from a second hand laptop. Battery life isn’t great (takes a while to charge - but loses power pretty quick) and the touchpad is iffy (I invested in a wireless mouse so I don’t mind) - but overall it is a good solid laptop. Not perfect but does what it needs to.

I ordered excellent condition, overall it's great. The only thing is that the screen has a bit of damage and that sucks, but It's only minor and can live with that. The battery is surprisingly good and overall the laptop is doing very well. I'd give 5/5 but it's the screen damage, any other damage would be fine.

Condition was in quite good condition better than expected,it was packed well and it works quite well so happy with the laptop.It took an hour or two to get all the updates sorted but it wasn’t an issue at all.So overall I’m quite happy with the laptop

it is very good and efficient quite fast and helps me to get the job done, especially with files. everything works well it a 10/10 for me

I ordered a Lenovo ThinkPad T490 with seller Alplex Limited. The item arrived to me with covered in small hairs and even had bits of fingernails between the keys(!). So obviously hadn't been "refurbished" at all, despite the claims of vetted sellers and hygiene standards. The customer service was a good if lengthy process and I did get a full refund. Initially a 5% discount code was offered to me for the inconvenience, which I did ask for once the refund had gone through, but it wasn't sent. Ultimately I went to eBay refurbished and was very happy with my product. Of course those are just two single experiences. Avoid Alplex Limited, basically.

I'm really pleased with my.purchase . I bought a Dell laptop which is wonderful. It arrived very quickly too. Backmarket is good for your pocket and the.planet.

The laptop is good, long last charging and everything fine however there's some scratches on dell's logo for which I'm not quite satisfied.