Customer reviews for Refurbished Vacuum Cleaners & Hoovers

2,515 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • J

    Jeanie M.

    Purchased on the 19 November 2024

    Verified purchase

    Fantastic hoover, easy to use and navigate the app. Mop function isn't great for mucky paws

    Reviewed in Ireland on 9 December 2024

    360 S8 Vacuum cleaner
  • C

    Caroline O.

    Purchased on the 14 October 2023

    Verified purchase

    I haven't actually received it yet, I ordered it about a month ago.

    Reviewed in Ireland on 12 November 2023

    Smartai G50E Vacuum cleaner
  • C

    Cathy M.

    Purchased on the 7 June 2025

    Verified purchase

    Very very satisfied in every way. The choice and the prices already made me choose BackMarket, but the delivery was also super fast and meticulous. They provided me with everything I needed to get my phone back, which was deducted from the price - really very professional! And as for the robot hoover, I'm won over, it's efficient, programmable and perfectly new, whereas a reconditioned one, I wonder how I waited so long before taking the plunge. Thank you

    Translated from French

    Reviewed in France on 25 June 2025

    Aspirateur robot Shark Matrix Plus RV2620WDEU
  • N

    Naoual S.

    Purchased on the 27 March 2025

    Verified purchase

    I was pleasantly surprised by the customer service, which was very friendly and much more professional than some of the big names! That's what encouraged me to make this purchase! After checking with Dyson, a reconditioned hoover is one that has been tested and returned after the 30-day trial period. Dyson reconditions it to new and guarantees it for 2 years. And I can confirm that after receiving my v15 packaged by Dyson, it is indeed brand new! Wow! No scratches or visible malfunctions in any case! The sensor is incredible, I can see the tiniest dust and hair on the floor. The accessory that lets you vacuum under furniture is a must-have for me, as it makes everyday life easier. My only complaint is that it doesn't lock completely when I'm vacuuming in stand-up mode, but maybe I'm using it wrong. The fluffy brush is very handy and quiet. The carpet brush vacuums efficiently and even too much when I switch to auto mode. I find it hard to switch it on because it clings so much, so I switch to eco. The small brush is great for mattresses and sofas. I'm thinking of buying a station to bring all these accessories together in one place. I find it very quiet compared to my V8. In term...

    Translated from French

    Reviewed in France on 9 April 2025

    Dyson™ V15™ Detect Absolute - Argent
  • M

    Michelle F.

    Purchased on the 9 May 2025

    Verified purchase

    I have been buying my technical devices on BackMarket for years. Buying refurbished is not only good for the environment, it also prevents a lot of waste and is easy on the wallet. I am always very satisfied with the devices and use them for years. For me, it doesn't have to be the latest iPhone or notebook every year. Refurbished is more sustainable. Great customer service and the devices are better than described.

    Translated from German

    Reviewed in Germany on 26 May 2025

    Kabelloser Staubsauger SHARK IP3251EUT
  • C

    Clément R.

    Purchased on the 3 March 2025

    Verified purchase

    backmarket side: impeccable, nothing to complain about. on the product side, the dyson gen5 is changing my life, as I'm better friends with a saint bernard :) I've been using it for a while now, and it's been a great help. merci :)

    Translated from French

    Reviewed in France on 20 March 2025

    Dyson™ Gen5detect™ - Bleu/Cuivre
  • A

    Alexandre Z.

    Purchased on the 13 February 2025

    Verified purchase

    I ordered a refurbished Dyson V15 from Back Market, and I have to say it's by far the best deal I've had so far! The hoover arrived like new, with not a trace of wear. All the parts were new, replaced by standard exchange, which meant I got a vacuum cleaner in perfect condition for a much better price than new. The buying experience was smooth, the delivery fast, and the product far exceeded my expectations. I would definitely recommend Back Market to anyone looking for quality refurbished equipment.

    Translated from French

    Reviewed in France on 25 February 2025

    Dyson™ V15™ Detect Absolute - Argent
  • M

    Mandy H.

    Purchased on the 6 February 2025

    Verified purchase

    We decided on this shark vacuum after a great deal of research and reading the models reviews. We came across this refurbished model on Black Market and decided, based on the return policy, to take a chance on the €239.99 option. We are not disappointed, in fact we are elated. The vacuum arrived quickly, well packaged and looks as if it arrived from the factory. I can not find anything wrong with it, not a scratch or bit of dust. It works perfectly, it's amazingly powerful and I would not hesitate to recommend.

    Translated from Spanish

    Reviewed in Spain on 12 February 2025

    Aspiradores sin bolsa SHARK NZ801
  • A

    Annie F.

    Purchased on the 24 April 2025

    Verified purchase

    Exceptional backmarket service! Ordered yesterday 24/04, received today 25/04! As far as the product is concerned, this is my first hoover. It's brilliant! I tested it straight away 😃 My floors were very dirty and it did the job properly with still several passes but never mind, I'm going to save time! The overall look of the vacuum is very correct and moreover the product delivered with it! I will now think of backmarket for my future reconditioned purchases. I would recommend it 100%.

    Translated from French

    Reviewed in France on 25 April 2025

    Aspirateur balai sans fil Shark WD210EU
  • A

    Amal D.

    Purchased on the 20 March 2025

    Verified purchase

    As usual, I'm won over by Dyson. I went from the v11 to the gen5 and I can clearly see the difference in terms of performance. The item is reconditioned, in PERFECT condition, not a flaw. The delivery was super fast (ordered on a Thursday evening, arrived on Saturday morning), perfect packaging, like new. In short, I am very happy with my purchase.

    Translated from French

    Reviewed in France on 31 March 2025

    Dyson™ Gen5detect™ - Bleu/Cuivre