Customer reviews for Refurbished Samsung Smartphones

98,272 verified reviews in the last 24 months.

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  • M

    Michaela S.

    Purchased on the 20 January 2025

    Verified purchase

    Great service from Backmarket, quick delivery, item arrived as described - refurbished phone in "Excellent" state, looks brand new! Using for a week now, so far no issues. Very happy with my purchase. Highly recommend.

    Reviewed in Ireland on 2 February 2025

    Galaxy S22 5G 128GB - Rose Gold - Unlocked
  • S

    Sheena H.

    Purchased on the 20 November 2024

    Verified purchase

    I am SO happy with my premium refurbished phone. It was absolutely perfect. The only sign of use, was the box was not sealed. Other than that, it was brand new. I will never buy another new phone again! Thank you

    Reviewed in Ireland on 8 December 2024

    Galaxy S24 128GB - Black - Unlocked
  • J

    John N.

    Purchased on the 2 April 2024

    Verified purchase

    Phone came in excellent condition - as promised! i was a little nervous about getting a refurbished foldable, but as soon as i got my hands on it i realized i was worried over nothing. The delivery time was also impressively quick :)

    Reviewed in Ireland on 18 April 2024

    Galaxy Z Fold5 512GB - Black - Unlocked
  • S

    Siobhan M.

    Purchased on the 28 November 2023

    Verified purchase

    I bought the Samsung Galaxy z Flip 4 & it arrived on time & in perfect condition. I was really impressed. The phone is fully refurbished & it looks like it came straight out of the Samsung store. I'm extremely impressed with the quality of the mobile phone and Back Market.

    Reviewed in Ireland on 17 December 2023

    Galaxy Z Flip4 128GB - Grey - Unlocked
  • A

    Amy K.

    Purchased on the 21 October 2023

    Verified purchase

    Fast delivery which was great. Quality of my refurbished Samsung s21+ was near perfect. Zero scratches or marks on the phone. Have had the phone about a month now and still perfect. The charging cable was not a fast charge cable but not a big deal as had one from previous phone. Would highly recommend backmarket.ie, and I will be shopping here again in future.

    Reviewed in Ireland on 23 November 2023

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • M

    Michael F.

    Purchased on the 21 December 2024

    Verified purchase

    I received my Galaxy S22 Ultra 5G 256GB within a few days of ordering. The phone was flawless, not a single mark or blemish as if it was a BRAND NEW phone. The only problem I encountered was that the phone had been "rooted" which prevents me from using the "biometric security" features that Samsung imbedded in the operating system. The phone has been returned to the seller who is hoping to source a replacement of the same specification. The support team in Back Market have been absolutely fantastic throughout the entire process, acting as a liaison between me and the seller and keeping me updated on a regular basis. Hoping to source a suitable replacement shortly.

    Reviewed in Ireland on 12 January 2025

    Galaxy S22 Ultra 5G 256GB - Black - Unlocked Physical SIM
  • A

    Amanda K.

    Purchased on the 13 May 2025

    Verified purchase

    So far, my new phone is doing everything it is supposed to do. Love that I've been able to reload all my old apps and still have so much room, as my old phone's 128GB storage kept telling me it was too full and seemed to be the apps. I've gone back to Samsung again and will be sticking with it. My phone looks brand new, hard to believe it is second hand. Ordering and paying was simple and safe, delivery was within a few days to Ireland. Very satisfied thank you!

    Reviewed in Ireland on 29 May 2025

    Galaxy S23+ 512GB - Black - Unlocked
  • M

    Maria jesus B.

    Purchased on the 20 October 2023

    Verified purchase

    Really happy with the phone! It is in perfect conditions, no a single scratch, the phone is like new. The battery also in perfect conditions. I can’t be more happy buying this refurbished phone instead of brand new.

    Reviewed in Ireland on 12 November 2023

    Galaxy Z Flip3 5G 128GB - Black - Unlocked
  • P

    Paul B.

    Purchased on the 11 November 2023

    Verified purchase

    Refurbished Galaxy A8, described as Good condition arrived at the early end of the delivery window in excellent condition. Very impressed with the phone specifications at a very reasonable price. Tracking emails at each stage of the delivery journey were reassuring. Phone arrived with power cable and SIM tray unlocking tool as advertised, but no setup link or instructions which was puzzling until I found the manufacturer's SIM setup instructions for this model online. Perhaps a similar link or basic setup instructions would be helpful in future, for those unfamiliar with this type of SIM tray. Otherwise, very pleased. Phone was easy to setup following the onscreen steps after a power charge and restart.

    Reviewed in Ireland on 26 November 2023

    Galaxy A8 (2018) 32GB - Black - Unlocked
  • S

    Sue R.

    Purchased on the 20 October 2023

    Verified purchase

    I received my refurbished Galaxy S10e phone very quickly. The phone is in wonderful condition and working perfectly. All communications from Back Market were respectful, fun, friendly and informative. I'm very happy that I chose to buy from them.

    Reviewed in Ireland on 8 November 2023

    Galaxy S10e 128GB - Blue - Unlocked