Customer reviews for Refurbished Samsung Smartphones

I am SO happy with my premium refurbished phone. It was absolutely perfect. The only sign of use, was the box was not sealed. Other than that, it was brand new. I will never buy another new phone again! Thank you

I received my Galaxy S22 Ultra 5G 256GB within a few days of ordering. The phone was flawless, not a single mark or blemish as if it was a BRAND NEW phone. The only problem I encountered was that the phone had been "rooted" which prevents me from using the "biometric security" features that Samsung imbedded in the operating system. The phone has been returned to the seller who is hoping to source a replacement of the same specification. The support team in Back Market have been absolutely fantastic throughout the entire process, acting as a liaison between me and the seller and keeping me updated on a regular basis. Hoping to source a suitable replacement shortly.

Very impressed with the phone I received (it is a Samsung S23). My first experience of buying a refurbished phone, and I'm glad I did. Runs like new and in excellent condition.

Phone came in excellent condition - as promised! i was a little nervous about getting a refurbished foldable, but as soon as i got my hands on it i realized i was worried over nothing. The delivery time was also impressively quick :)

I bought the Samsung Galaxy z Flip 4 & it arrived on time & in perfect condition. I was really impressed. The phone is fully refurbished & it looks like it came straight out of the Samsung store. I'm extremely impressed with the quality of the mobile phone and Back Market.

Fast delivery which was great. Quality of my refurbished Samsung s21+ was near perfect. Zero scratches or marks on the phone. Have had the phone about a month now and still perfect. The charging cable was not a fast charge cable but not a big deal as had one from previous phone. Would highly recommend backmarket.ie, and I will be shopping here again in future.

Lovely phone, perfect condition. Had to change the script to Microsoft instead of the original Samsung script, as the key board contained German alphabet letters and the predictive text was driving me crazy, kept replacing my words with German words. I changed the language to English with the Set Up options so I was surprised the keyboard did not change also. I was thinking of returning it for that reason but then I noticed the Microsoft option. Works fine now. Only need to charge it once every two days . Would be better if it stayed charged for longer. Otherwise I'm happy with it.

Really happy with the phone! It is in perfect conditions, no a single scratch, the phone is like new. The battery also in perfect conditions. I can’t be more happy buying this refurbished phone instead of brand new.

Refurbished Galaxy A8, described as Good condition arrived at the early end of the delivery window in excellent condition. Very impressed with the phone specifications at a very reasonable price. Tracking emails at each stage of the delivery journey were reassuring. Phone arrived with power cable and SIM tray unlocking tool as advertised, but no setup link or instructions which was puzzling until I found the manufacturer's SIM setup instructions for this model online. Perhaps a similar link or basic setup instructions would be helpful in future, for those unfamiliar with this type of SIM tray. Otherwise, very pleased. Phone was easy to setup following the onscreen steps after a power charge and restart.