Customer reviews for Refurbished Huawei Mate 10 Pro

This is my second mate 10 pro, and I'm not disappointed, the first one also comes from you, however, I noticed that both bellowed in the same way, screen remains static with latency and some apps no longer work, is it the phone!?

I already had a Huawei, so there's no real change. On the other hand, there's no SD card slot in the phone, which is a shame.

I'd had a Huawei Mate 10 before which is exactly why I had to get another! The phone I bought from BackMarket was in a great condition compared to my 4/5 year old one I had before! hopefully this one will last me as long! Good price, great phone, no issues currently! lol I quickly put a glass protector on the phone and bought a case, if this had been available from BackMarket I may have purchased that from the start also.

The phone is not in "very good condition", especially for the price paid at the top end of the price range, it is in fair condition at most (some dirt, impacts on the shell, chipped paint in some places...).) When you sell a product in very good condition, it's not brand new, but it shouldn't show any signs of shock or impact (you can clearly see that one of the corners has hit a sharp object such as gravel on the floor), micro-scratches or even dirt in the connectors or on the biometric fingerprint unlocking switch. The classification is not respected. It's not serious. In the future, I will no longer trust the system used by BackMarket and its partners to assess the condition of refurbished products. I do not recommend this platform, which has lost all my trust.

Perfect device: it works very well and does not have a scratch on it.

once turned on afterwards it would turn off every three minutes I had to throw it away

Good quality phone, just the sound button gets stuck at times and is difficult to use properly and the battery is very weak apart from that nothing special.

In very good cosmetic condition, although I was disappointed to see that the battery is not optimal, but I don't regret my purchase.

The phone was impeccable, as described on the website, nothing to complain about. Very satisfied.

product as per specifications....shipping on time