Customer reviews for Refurbished HP Zbook

First time using the platform to purchase a product and it's been a month since I got my laptop and I have no complaints.

Bought it for my son. He's using a laptop for school projects. Everything seems to work well. Battery life can be longer.

I have ordered two of these laptops and both had defective batteries. I returned the first one and received a refund. Choose to keep the second one and replace the battery myself. Good laptop otherwise but overall disappointing quality control from the seller

I was disappointed in the operations of the laptop. More disappointing that an excellent pick could be operating like that at first buy.

Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

After questioning the refurbisher, BackMarket's customer service took the trouble to check that I hadn't made a mistake in my order for 2 identical laptops, one with a French keyboard and the other with a Spanish keyboard. I was very pleased that they had done this and that the order arrived on time and perfectly packaged.

Fast and careful delivery. The HP computer I ordered fits perfectly. I am very satisfied with this refurbished purchase!

My purchase arrived earlier than planned (a huge bonus point as I was travelling that week) and looked brand new. There are no scratches or issues, and it is working smoothly. So far, I am loving the experience and will definitely buy more gadgets from Back Market. My fears and hesitation with refurbished gadgets were laid to rest!! Thank you!!

I bought this HP EliteBook in "very good condition" 1 month ago, the price is interesting because it's cheaper than new. The PC is in very good condition indeed, except for a few scratches on the screen cover and the bottom of the PC, but nothing serious. This was my first refurbished purchase and my first on BackMarket. No regrets so far.