Customer reviews for Refurbished HP Pavilion

First time using the platform to purchase a product and it's been a month since I got my laptop and I have no complaints.

Bought it for my son. He's using a laptop for school projects. Everything seems to work well. Battery life can be longer.

I have ordered two of these laptops and both had defective batteries. I returned the first one and received a refund. Choose to keep the second one and replace the battery myself. Good laptop otherwise but overall disappointing quality control from the seller

I was disappointed in the operations of the laptop. More disappointing that an excellent pick could be operating like that at first buy.

I recently purchased a refurbished HP laptop from BackMarket, and I couldn't be happier with my experience! The laptop arrived in fantastic condition-it looks and works like new. The battery life, performance, and overall quality exceeded my expectations, especially for the price. BackMarket made buying used tech easy and trustworthy. Their thorough refurbishment process and warranty gave me peace of mind, and the delivery was fast. If you're looking for a reliable, budget-friendly laptop (or any tech), I highly recommend giving BackMarket a try. Their commitment to quality refurbished products is impressive, and I'll definitely be shopping here again!

Excellent! some functional keys (like arrows and delete) have other language but over all in good state I brought "très bonne état", the battery is 80% and i did test RAM, Storage, Camera, CPU, GPU, Display ... everything is in a good state (comes with windows 11 activated), and delivery was quick. Thank you.

Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

Good things, not so good things... It was noted in the technical description of the HP laptop that it had an ethernet port, which was important to me (bad wifi in my office). And finally, no ... No ethernet port ... Well, its wifi reception is better than my previous one, but if I'd had no wifi at all, what would I have done? Back to BackMarket? I find that the battery discharges a bit quickly for a refurbished device ... I just wish they'd warned me that the £15 new customer voucher was only valid for the 1st purchase! I wanted to use it after buying the laptop, to buy a Mac Mini M4 which was only €50 less than new (very recent device), but with this extra €15 discount why not also play second hand ... But then ... no. So I bought a new one ... What a shame! Otherwise, the delivery times are very good.

Excellent! 2nd purchase from Back Market, always happy. 100% recommendation. Computer delivered 3 days early, perfectly packaged and hand delivered by chronopost. Ordered in "perfect condition", and really not disappointed... it feels like a brand new product! No problems whatsoever, I installed Windows myself, the battery lasts all day, basic keyboard warned, not a single mark on the casing... PERFECT! Thank you BackMarket and Kiatoo.