Customer reviews

4.3/5

31,577 verified reviews in the last 6 months.

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  • S

    Sue R.

    Reviewed in Ireland on 8 November 2023

    5/5
    I received my refurbished Galaxy S10e phone very quickly. The phone is in wonderful condition and working perfectly. All communications from Back Market were respectful, fun, friendly and informative. I'm very happy that I chose to buy from them.
    Galaxy S10e 128GB - Blue - Unlocked

    Purchased on the 20 October 2023

  • S

    Siobhan M.

    Reviewed in Ireland on 17 December 2023

    4.5/5
    I bought the Samsung Galaxy z Flip 4 & it arrived on time & in perfect condition. I was really impressed. The phone is fully refurbished & it looks like it came straight out of the Samsung store. I'm extremely impressed with the quality of the mobile phone and Back Market.
    Galaxy Z Flip4 128GB - Grey - Unlocked

    Purchased on the 28 November 2023

  • A

    Amy K.

    Reviewed in Ireland on 23 November 2023

    4.9/5
    Fast delivery which was great. Quality of my refurbished Samsung s21+ was near perfect. Zero scratches or marks on the phone. Have had the phone about a month now and still perfect. The charging cable was not a fast charge cable but not a big deal as had one from previous phone. Would highly recommend backmarket.ie, and I will be shopping here again in future.
    Galaxy S21+ 5G 128GB - Purple - Unlocked - Dual-SIM

    Purchased on the 21 October 2023

  • M

    Maria jesus B.

    Reviewed in Ireland on 12 November 2023

    4.5/5
    Really happy with the phone! It is in perfect conditions, no a single scratch, the phone is like new. The battery also in perfect conditions. I can’t be more happy buying this refurbished phone instead of brand new.
    Galaxy Z Flip3 5G 128GB - Black - Unlocked

    Purchased on the 20 October 2023

  • P

    Paul B.

    Reviewed in Ireland on 26 November 2023

    4.9/5
    Refurbished Galaxy A8, described as Good condition arrived at the early end of the delivery window in excellent condition. Very impressed with the phone specifications at a very reasonable price. Tracking emails at each stage of the delivery journey were reassuring. Phone arrived with power cable and SIM tray unlocking tool as advertised, but no setup link or instructions which was puzzling until I found the manufacturer's SIM setup instructions for this model online. Perhaps a similar link or basic setup instructions would be helpful in future, for those unfamiliar with this type of SIM tray. Otherwise, very pleased. Phone was easy to setup following the onscreen steps after a power charge and restart.
    Galaxy A8 (2018) 32GB - Black - Unlocked

    Purchased on the 11 November 2023

  • C

    Corey O.

    Reviewed in Ireland on 17 November 2023

    4.8/5
    I ordered a silver 128gb S21 Ultra off this site, I got it in fair condition expecting maybe a couple of scratches or dents. the phone was in absolutely FLAWLESS condition, I had to look for anything off, nothing. best refurbished device I ever bought. I recommend Backmarket and the reseller ReMarket 100%! fast delivery and great service!
    Galaxy S21 Ultra 5G 128GB - Silver - Unlocked - Dual-SIM

    Purchased on the 14 November 2023

  • J

    John N.

    Reviewed in Ireland on 18 April 2024

    4.8/5
    Phone came in excellent condition - as promised! i was a little nervous about getting a refurbished foldable, but as soon as i got my hands on it i realized i was worried over nothing. The delivery time was also impressively quick :)
    Galaxy Z Fold 5 512GB - Black - Unlocked - Dual-SIM

    Purchased on the 2 April 2024

  • R

    Richard T.

    Reviewed in Ireland on 30 December 2023

    4.6/5
    Received the phone within days of ordering and in perfect condition as described. Would recommend you to anyone looking for a refurbished Phone.
    Galaxy A54 128GB - Grey - Unlocked - Dual-SIM

    Purchased on the 24 November 2023

  • E

    Eoin D.

    Reviewed in Ireland on 5 November 2023

    4.1/5
    S20 is as good as new and arrived in good time. It has a very accurate touchscreen,compared to other smartphones. On the negative side, the battery's not great, some apps were missing, including an SMS service, My Files is hidden, and you can't close recent items (apps) individually
    Galaxy S20 5G 128GB - Grey - Unlocked - Dual-SIM

    Purchased on the 12 October 2023

  • C

    Christian O.

    Reviewed in Ireland on 20 December 2023

    4/5
    Before buying, I had spent quite a bit of time researching the phone followed by lots of shopping round for the best prices. Coming up to and including on the day of Black Friday, prices seemed to fluctuate wildly, both up and down but in the end, I got the best price here. Ordering was reasonably easy although it did take two goes to actually pay for it. Delivery was several days later than was predicted but in my case that was not a major issue. Phone was, as advertised, in excellent condition. Transfer from my old Samsung was for the most part easy and automatic although did have trouble with WhatsApp. Battery life is disappointing with no more than 24 hours medium use but that seems to be the way and I doubt a brand new phone would be much better. Overall happy experience.
    Galaxy S21 Ultra 5G 256GB - Black - Unlocked - Dual-SIM

    Purchased on the 24 November 2023