Customer reviews

4.3/5

2,384 verified reviews in the last 6 months.

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  • M

    Mary A.

    Reviewed in Ireland on 26 October 2023

    4.6/5
    Lovely computer - in condition as promised. Windows 10 was pre-installed and I was able to update to Windows 11. One issue was with the keyboard. The keyboard had been changed on the computer from French to QWERTY English however the system language had not been changed. This meant that although the keyboard worked fine once logged in, passwords were still using the old keyboard layout (making it extremely difficult to login again having logged out). It took a while to find the system language setting and I had already installed Google Chrome, which remained stubbornly convinced that the language should be French. This problem took quite a while to sort out.
    Dell XPS 13 9370 13-inch (2018) - Core i7-8650U - 16GB - SSD 256 GB QWERTY - English

    Purchased on the 2 October 2023

  • G

    Geraldine K.

    Reviewed in Ireland on 7 April 2024

    5/5
    Was so easy dealing with back market. They kept in touch until laptop arrived . Service excellent.
    Dell Latitude 5400 14-inch (2019) - Core i5-8265U - 16GB - SSD 256 GB QWERTY - English

    Purchased on the 23 March 2024

  • G

    Gleizon D.

    Reviewed in Ireland on 17 December 2023

    4.8/5
    Great laptop. Delivery fast.
    Dell XPS 9370 13-inch (2018) - Core i7-8550U - 8GB - SSD 256 GB QWERTY - English

    Purchased on the 4 December 2023

  • P

    Pablo javier N.

    Reviewed in Ireland on 31 January 2024

    3.6/5
    Overall is a good computer. All functional, the battery almost like new.
    Dell Latitude 7400 14-inch (2019) - Core i7-8665U - 32GB - SSD 512 GB QWERTY - English

    Purchased on the 21 December 2023

  • D

    David H.

    Reviewed in United Kingdom on 28 January 2024

    5/5
    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

    Purchased on the 12 January 2024

  • K

    Kossi wilfried M.

    Reviewed in France on 26 January 2024

    4.6/5
    Bonjour, Achat effectué le 26 Décembre, livré le 30 Décembre. Livré en très bon état (rien de cassé). La machine (le PC) est conforme à la description (corei5, ssd, processeur et autre), elle est jolie. Sans rayures ou quelconque dommage à l'apparence. Sur le fond, c'est-à-dire la performance, après près d'un mois d'utilisation, la batterie tient 3h à 4h (et plus, 4H30, 4H45) selon l'usage. La machine est rapide et tout fonctionne, le wifi, le micro, haut-parleur. Comme il n'y a pas d'œuvre parfait, je cite deux bémols : la luminosité de la caméra (je ne sais pas comment régler). Et le ventilo du pc qui fait un léger bruit quand ça tourne, mais après une semaine cela s'est arrêté. Actuellement ce bruit est difficilement audible et rare. Je conseille vivement l'achat du reconditionner Dell Latitude 5490 très bon état. Merci.
    Dell Latitude 5490 14" Core i5 1.7 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Purchased on the 27 December 2023

  • J

    John H.

    Reviewed in United Kingdom on 29 December 2023

    4.6/5
    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English

    Purchased on the 10 December 2023

  • A

    Alejandro C.

    Reviewed in Spain on 11 December 2023

    4.6/5
    El producto se ajusta al estado indicado. Un par de marcas de uso sin importancia y algo de suciedad en los puertos (solucionado con alcohol isopropílico y 10 minutitos de cariño, recordemos que es un producto reacondicionado). El funcionamiento es perfecto y la batería dura bastante así que diría que está prácticamente nueva, lo que es un punto positivo no tener que invertir en su reposición. Como se puede esperar de un gama alta de Dell, el ordenador funciona a las mil maravillas y, aunque solo lo uso para programar, diría que algún juego no muy bestia puede tirar por si te quieres pegar un vicio rápido. Destacar que vino muy bien embalado y protegido, el envío fue rapidísimo y sin duda, no he podido salir más contento con mi adquisición.
    Dell Latitude 7490 14" Core i7 1.9 GHz - SSD 512 GB - 32GB - teclado español

    Purchased on the 28 November 2023

  • T

    Titilayo F.

    Reviewed in United Kingdom on 7 April 2024

    4.6/5
    I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!
    Dell Latitude 3420 14-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English

    Purchased on the 13 March 2024

  • G

    Gaetan V.

    Reviewed in Belgium on 21 March 2024

    4.4/5
    J'attendais avant de poster un avis afin d'avoir un avis objectif. La livraison a été ultra rapide, top. Le pc présente quelques griffres visibles à plus de 20 cms, ce qui ne correspond pas au pc en "très bon état". Néanmoins, l'autonomie batterie est vraiment pas mal pour un reconditionné. Le pc tourne bien et le nettoyage avait été effectué (pas comme j'ai pu lire dans certains commentaires). En résumé, pour mon utilisation, je suis ravi de ce pc! Merci!
    Dell Latitude E7480 14" Core i5 2.4 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Purchased on the 4 March 2024